Field Service Specialist jobs in United States
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Sasser, Inc. · 5 months ago

Field Service Specialist

Sasser Family Companies is recognized as one of the Best Places to Work in Chicago, focusing on an employee-driven culture. They are seeking a Field Service Specialist to deliver exceptional customer service through on-site mobile repairs, ensuring quality workmanship and compliance with AAR requirements.

Asset ManagementRailroadTransportation
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Growth Opportunities

Responsibilities

Successfully complete, perform, and maintain the Field Service Technician job functions
Perform Air Brake diagnostic testing, address findings, and qualify brake systems per AAR specifications
Perform mechanical defect inspection
Perform basic pre, in-process and post freight car inspections and repairs
Proficiently use AAR field manual and associated regulatory materials
Capable of repairing and reconstructing railroad damaged railcars using written instructions, drawings, and acquired institutional knowledge
Successfully complete this positions “Education/Formal Training” requirements
Wear PPE in appropriate areas

Qualification

Air Brake testingWelding Equipment operationHeavy equipment operationMicrosoft Office SuiteCustomer serviceMathematical skillsReasoning skillsValid driver’s licenseTeam playerEffective listeningCommunication skills

Required

High school diploma or General Education Degree (GED)
Successfully pass the following courses with an 80% or higher score coordinated by CF Rail Management: AAR Billing Repair Card for Interchange Rules, Car Air Brakes (chalk talk two), Guide to Freight Car Air Brakes course, Air Brake training course
Proficient in Microsoft Office Suit and BRC generation software/ shop operating system
Ability to deliver high level of customer service via phone and face to face interaction
Team player
Effective listening skills
Highly effective communication skills verbally and in writing
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English language
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to perform air brake testing
Ability to operate Welding Equipment
Ability to operate electrical and pneumatic tools
Ability to operate heavy equipment (Cranes, Jacks)
Ability to operate Forklifts, Mobile Service Trucks, Boom Lifts
Required valid driver's license, and ability to drive Company vehicles when necessary
Ability to travel within established 200-mile region
Ability to travel for an extended period of time
Employee must be medically certified to wear a respirator, as well as be able to wear respirators for prolonged periods of time

Benefits

Includes comprehensive medical, dental, and vision insurance plans, including HSA and FSA accounts with employer contributions toward HSA
Includes a 100% Company-paid disability and life insurance plans
Includes a 401K plan with company match PLUS additional end-of-year funding
Provides paid vacation time (tiered based on tenure), as well as personal time off
Provides 10 paid holidays annually
Provides paid parental leave for new parents, as well as a monetary gift towards a 529 education account
Provides a confidential Employee Assistance Program
Provides training and tuition reimbursement
Provides community service opportunities, charity match opportunities, employee recognition programs, and many celebrations!

Company

Sasser, Inc.

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Sasser, Inc.

Funding

Current Stage
Growth Stage

Leadership Team

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Bryan Zair
Chief Legal Officer and Secretary; Head of M&A
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