Travelers · 5 months ago
Cyber Security Operations Center (SOC) Manager
MN - St. Paul
Full-time
Hybrid
Mid, Senior Level
$117K/yr - $193K/yr
5+ years expTravelers is a leading property casualty insurer with a commitment to innovation and collaboration. The Cyber Security Operations Center (SOC) Manager will lead the SOC team in identifying, protecting, detecting, and responding to cybersecurity events while ensuring operational readiness and mentoring junior analysts. This role involves managing SOC operations, conducting assessments, and leading incident response efforts in a 24x7 environment.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Provide day-to-day operational leadership for the SOC
Monitor SOC service levels and metrics for internal SOC reporting
Manage SOC capacity levels
Manages the SOC QA program
Leads alert-based incident response efforts in the SOC, including evaluation and deconstruction of phishing pages and malware (e.g., obfuscated code) through open-source and vendor provided tools
Use cyber defense tools for continual monitoring and quickly analyze alerts from various sources across the enterprise and determine possible causes of alerts and consult with business partners for a fast resolution
Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information
Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings)
Perform technical and nontechnical risk and vulnerability assessments of relevant technology focus areas and complex influence risk mitigation approaches to senior management
Conduct network scouting threat hunting and vulnerability analyses of systems within a network
Exploit network devices, security devices, and/or terminals or environments using various methods or tools and ensure communication of risks owners
Work in a 24x7x365 environment and be prepared to work evening, weekend, and holiday schedules (as required) for incident response readiness
Lead SOC projects and associated workstreams
Manage knowledge base, including creating, maintaining, and enforcing standard operating procedures (SOPs), threat intelligence, and other documentation
Develop metrics and dashboards for alert metrics, coverage, and efficacy to drive performance improvement measures
Manage quality assurance activities over alert response and operate feedback loop to correct deficiencies as necessary
Maintains records of security monitoring and incident response activities, utilizing case management and ticketing technologies
Provide operational support, troubleshooting and maintenance of cybersecurity related processes, controls, or products
Assists in coaching peers, developing team culture, and seeking opportunities to improve the team environment
Perform other duties as assigned
Qualification
Required
Degree or Certificate in Cybersecurity, Computer Science or related field
5 years of experience in cybersecurity with experience in recognizing and categorizing types of vulnerabilities and associated attacks and applying cybersecurity and privacy principles to organizational requirements
Experience managing an operational team
Experience using incident handling methodologies
Deep technical knowledge of computer networking concepts and protocols, network security methodologies, cyber threats and vulnerabilities, authentication, authorization, and access control methods
Knowledge of operational impacts of cybersecurity lapses
Experience with cyber defense and vulnerability assessment tools and capabilities with the ability to determine how a security system should work and how changes would impact outcomes
Ability to apply cybersecurity and privacy principles to meet organizational requirements
Ability to effectively communicate and influence meaningful insights regarding the organization's threat environment in order to improve its risk management posture
Experience with data platforms such as Splunk, Elastic, etc. and associated query languages (SPL)
Experience with at least one of the major cloud providers: AWS, Azure, or GCP
Experience with GitHub
Ability to provide consultation and guidance to team members and management concerning SOC maturity and gaps in capability
Makes sound decisions, based on empirical evidence, and in the absence of evidence, able to utilize analytic and diagnostic skills to gather available information from which to make decisions
Experience breaking a problem down to manageable pieces and implements effective, timely solutions. Is very good at identifying the problem versus the symptom
Bachelor's degree or its equivalent in work experience
4 years of experience working in a Technology related field or role
Benefits
Health Insurance
Retirement:
Paid Time Off:
Wellness Program:
Volunteer Encouragement:
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
2026-01-03
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