Constellation Research Center ยท 4 months ago
IT Lead
Constellation Research Center is an independent research organization focused on AI safety. They are seeking a proactive IT Lead to enhance their IT infrastructure, manage enterprise networks, and provide technical support in a fast-paced research environment.
Civic & Social Organization
Responsibilities
Maintain and optimize our enterprise WiFi network (Ubiquiti preferred)
Administer staff IT systems, accounts, and cloud services
Manage and secure office devices (staff laptops, guest kiosks, room reservation tablets, etc.)
Develop and execute a roadmap for IT improvements and updates
Plan and implement IT infrastructure projects (e.g., upgrading guest sign-in kiosks)
Select and manage IT vendors and service providers
Lead IT security program including risk assessment, vulnerability management, and incident response
Conduct security audits, penetration testing coordination, and threat monitoring
Implement and enforce policies on endpoint protection, data security, access control, and device management
Maintain IT documentation: network diagrams, system configurations, SOPs, and security policies
Ensure compliance with relevant regulatory or contractual security requirements
Provide technical support escalation for researchers, visitors, and staff
Train other team members to solve common user IT needs
Lead IT onboarding, training, and offboarding for staff, including security awareness training
Work cross-functionally with Operations on facilities, AV, physical security, and event logistics
Communicate technical information clearly to non-technical stakeholders
Qualification
Required
Experience managing and troubleshooting enterprise WiFi networks (Ubiquiti strongly preferred)
Expertise in enterprise Google Workspace administration
Strong background in IT security best practices: endpoint protection, device management, vulnerability assessment, incident response, and ITSM principles
Experience conducting security audits, implementing security policies, and managing compliance
Proven ability to balance urgent requests with long-term strategic initiatives
Excellent problem-solving and project management skills
Clear, concise communication skills, both written and verbal
Hands-on technical support experience with highly technical users
Strong customer-oriented mindset focused on improving user experience
Vendor and partner management experience
Preferred
Care deeply about AI safety and researcher productivity
Enjoy helping users one-on-one
Thrive in fast-paced, high-stakes environments
Can juggle and prioritize multiple competing requests effectively
Take proactive ownership of your work, including gray areas
Benefits
Generous vacation policy
401(k) with employer match
Employer-paid commuter benefits
PPO health, dental, and vision insurance
Catered lunches and dinners, plus unlimited snacks & drinks
Regular interaction with AI safety researchers and thought leaders
A friendly, mission-driven team
Company
Constellation Research Center
Constellation is a research center based in Berkeley, California, dedicated to advancing the field of AI Safety.
H1B Sponsorship
Constellation Research Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase