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Sysco · 5 months ago

Inside Sales Supervisor

Freshpoint South Florida

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sysco is the global leader in foodservice distribution, seeking an Inside Sales Supervisor to increase market share by motivating and training a team of Customer Service Representatives. The role involves coordinating customer service efforts and ensuring customer needs are met profitably.

Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales

No H1B

Responsibilities

Identify customer needs and satisfy them profitably

Maintain existing customer base through effective customer service skills

Responsible for overall order entry process – review flow accuracy, ensure cut off times are adhered to, communicate with Sales Management regarding potential issues

Insure follow through with customer requests by customer service

Hire, hold team accountable, training, write schedules, manage CMP process and conduct 30,60,90 day reviews

Understand edit procedure, operate the phone system and by cross training with customer service representatives, run necessary reports as needed

Qualification

Customer service managementStaff trainingMotivationMS Office proficiencyBilingual English/SpanishCrisis managementCommunication skillsOrganizational skills