Outside Sales Parts & Service Representative jobs in United States
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Kirby ยท 1 day ago

Outside Sales Parts & Service Representative

Kirby is seeking an Outside Sales Parts & Service Representative to join their team. This role involves selling parts and services for various industries, generating new customer accounts, and maintaining existing relationships to achieve sales goals.

Transportation/Trucking/Railroad
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Growth Opportunities

Responsibilities

Generate new customer accounts as well as service and maintain existing accounts. Analyze customer needs and interests and determine how company products and services can best meet their needs
Achieve sales goals and forecasts, as established by the department and the organization
Assist in marketing and sale of new products and/or prototypes to the existing marketplace
Review completed jobs for variations in component costing
Interface with other departments, including engineering, manufacturing, production and purchasing, to oversee project development and ensure timely delivery of finished products
Monitors sales orders to ensure project costs, materials lists, and delivery schedules meets project specifications and deadlines
Compute installation or production costs and prepare and submit bid specifications to existing and potential customers for review. Negotiate proposals and sales and service contracts with customers
Establish, maintain, and develop business, social and networking relationships with individuals within the petroleum industry in order to generate and maintain a positive business image for the organization within the industry
Plan and organize sales strategy
Expedite the resolution of customer problems, issues, or complaints
Ensure strong, effective market share of the products and services by providing direction and information on the products and related services
Attend sales and trade meetings and reads related publications to obtain current market condition information, business trends, and industry developments
Demonstrate and explain use of installed equipment and production processes
Arrange for installation and test-operation of machinery and recommend solutions to product-related problems
Evaluate sales performance results
Provide management oral and written reports on customer needs, problems, interests, market situation, competitive activities, and potential for new products/services
Conduct all business transactions in an ethical manner

Qualification

Outside sales experienceCustomer service skillsHeavy construction equipment knowledgeCustomer Relationship Management (CRM)Sales reporting softwareTechnical aptitudeDependabilityEffective communicationPresentation skillsRelationship buildingInitiative

Required

Strong customer service & sales skills
Valid driver's license and MVR in good standing
Sales or a related subject, or acceptable sales related work experience, or an acceptable combination of education and experience
Proven outside sales experience (preferably in diesel parts & service sales)
Customer Relationship Management (CRM) or sales reporting software experience is a plus
Technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest products and services
Ability to communicate effectively with others using the spoken word
Ability to communicate in writing clearly and concisely
Ability to demonstrate conduct conforming to a set of values and accepted standards
Ability to focus on a goal and obtain a pre-determined result
Ability to be truthful and be seen as credible in the workplace
Ability to get along well with a variety of personalities and individuals
Ability to effectively present information publicly
Ability to effectively build relationships with customers and co-workers
The trait of being dependable and trustworthy
Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative
Ability to convince a group of people to work toward a goal
High School Graduate or General Education Degree (GED) and two to seven years related experience
Proficient in Microsoft Office applications (Word, Excel, Outlook)

Preferred

Heavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B in sales preferred, but not required (if you're a born salesperson, we'll train you on what you need to know and how to win more business)
Prior experience with Oracle preferred

Benefits

Medical
Dental
Vision
Life insurance
Vacation
Sick time
Holiday pay

Company

Kirby

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Kirby Corporation is a diversified business with operations in the marine transportation and engine services industries.

Funding

Current Stage
Late Stage

Leadership Team

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D. Jason Hume
Vice President of Finance (Divisional CFO) for KDS
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Christian O'Neil
Chief Operating Officer
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Company data provided by crunchbase