Upstate Caring Partners · 5 months ago
SCSC Team Lead $3,000 Sign-on Bonus!
Utica, NY
Full-time
Onsite
Mid, Senior Level
$31.25/hr - $36.06/hr
2+ years expUpstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. The SCSC Team Leader provides clinical and administrative oversight to a multidisciplinary team in the 24/7 Crisis Stabilization Center, ensuring person-centered, trauma-informed, and recovery-oriented crisis services are delivered effectively.
Non-profit Organization Management
Responsibilities
Provide daily oversight and supervision to staff delivering crisis intervention, assessment, peer support, and care coordination
Ensure adherence to NYS Office of Mental Health (OMH) and NYS Office of Addiction Services and Supports (OASAS) regulations under Part 600
Conduct clinical assessments and assist with the development and review of person-centered service plans
Facilitate team meetings and shift huddles to coordinate service delivery and safety planning
Support staff in managing escalated situations using trauma-informed de-escalation practices
Oversee documentation for accuracy, completeness, and regulatory compliance
Serve as liaison to community providers, emergency services, and referral agencies to ensure continuity of care
Participate in data collection and quality assurance activities
Provide direct care services as needed
Maintain staffing and scheduling on all required shifts, noting peak times have appropriate levels of staff aligned with program operating regulations
Provide routine supervision to assigned program staff
Ensure that all staff adhere to best practices and maintain the highest standards of patient care
Assist in the development and implementation of program protocols, policies, and procedures
Collaborate with other members of the integrated leadership team to develop/implement strategies that enhance the integration behavioral health services
Ensure compliance with all federal, state, and local regulations, as well as accreditation standards
Conduct regular performance evaluations, providing feedback, coaching, and development opportunities for staff with support of other program leadership
Foster a collaborative and supportive work environment that promotes professional growth and team cohesion
Participate in activities as part of the treatment team that may include meetings, trainings, and committees
Qualification
Required
Master's degree in Social Work, Mental Health Counseling, Psychology, or a related behavioral health field required
At least 2 years of experience in behavioral health settings, including one year of supervisory or team coordination experience
Must have a valid NYS Driver's License
Strong leadership, communication, and organizational skills
Preferred
NYS Licensure preferred: LMSW, LCSW, LMHC, RN or similar
Experience working in a high-paced crisis or emergency services setting preferred
Knowledge of trauma-informed care, harm reduction, and recovery-oriented practices
Prior experience in a behavioral health or community health setting is preferred
Benefits
Comprehensive Health/Dental/Vision
Direct Deposit
Flexible Spending Account (FSA)
Retirement Plan 403(b)
Life Insurance
Voluntary Benefits
Employee Assistance Program (EAP)
Generous PTO Plans (Sick, Vacation and Employee Leave)
Tuition Reimbursement
Service Awards
Employee Appreciation Events
Employee Discounts
Company
Upstate Caring Partners
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Erik Jacobson, Ph.D.
Chief Clinical Officer
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