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Saratoga Hospital · 5 months ago

Lab Support Specialist (Phlebotomy)

Saratoga Springs, NY

Part-time

Onsite

New Grad, Entry Level

$17.79/hr - $26.65/hr

Saratoga Hospital is committed to high-quality, compassionate care and is seeking a dedicated Lab Support Specialist to join their team. In this role, you will perform phlebotomy techniques, ensure excellent service and patient outcomes, and assist in various laboratory functions.

Health CareHospitalMedicalService Industry

Responsibilities

Recognizes age-specific requirements including but not limited to determining a safe blood volume to be collected and choosing appropriate devices

Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging

Monitors patients for adverse reactions, which can include but are not limited to syncope, nerve damage, and hematoma formation

Is responsible for understanding patient limitations for collection site including but not limited to post mastectomy and dialysis access

Must be able to problem solve when faced with unusual circumstances in patient care areas

Performs all phases of phlebotomy with a 95% success rate on neonate infant, children (1-7 years), and adolescent, adult and geriatric patients

Must be able to collect a high quality specimen by determining the appropriate site for collection, as well as collect specimens in the correct order of draw, with appropriate equipment and prep, as well as labelling specimens with the appropriate identifiers

Ensures specimens are maintained according to requirements, and processes specimens

Must be able to problem solve issues involving collection equipment, and electronic equipment

Performs accessioning in Laboratory Information System with a high degree of accuracy

Must maintain specimen requirements by triaging incoming specimens

Reviews provider orders for all required elements and instructs providers on how to provide missing information

Accepts provider orders by phone and fax; sends patient results by fax

Must be able to use critical thinking and communication skills to solve problems concerning requisitions and incoming specimens

Provides information to technical staff through electronic communications regarding patient state, collection site, and resulting expectations to ensure results can be assessed accurately for interfering substances

Greets and identifies patients appropriately using Press-Ganey customer defined scripting

Explains venipuncture procedure fully and makes patient feel at ease

Determines priority of tasks using available resources taking into consideration order priority, patient condition and ordering provider requests; determining what adjustments must be made when necessary

Travels to offsite patient locations and couriers specimen collection supplies, used sharps containers, trash accumulated during collection, as well as blood and urine specimens

Records collection data at client site regarding patient interaction

Communicates with physician practices specimen collection, storage, and processing issues or concerns

Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values

Collaborate with interdisciplinary teams to support health, healing, and service excellence

Perform clinical responsibilities with a focus on safety, quality, and efficiency

Use hospital systems and tools to document care and support operations

Continuously seek opportunities to improve processes and support patient and staff satisfaction

Serve as a positive, professional representative of our hospital and community

Qualification

PhlebotomyLaboratory Information SystemCustomer serviceMicrosoft OfficeCritical thinkingInterpersonal skillsTime managementProblem solvingTeamworkCommunication