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The Home Depot · 5 months ago

Kitchen/Bath Designer

Olympia, WA

Full-time

Onsite

New Grad, Entry Level

$21/hr - $21/hr

The Home Depot is a leading home improvement retailer, and they are seeking a Kitchen/Bath Designer to enhance customer experiences. The role involves interacting with customers to assess their project needs, providing showroom tours, and making purchasing recommendations while supporting store priorities and driving sales.

E-CommerceHome and GardenHome DecorHome ImprovementRetail

Responsibilities

Actively seek out customers in the aisles

Offer a friendly greeting. Smile, and make eye contact with customers

Ask open ended questions about customer's projects in order to determine their needs and level of expertise

Show enthusiasm with the customer

When necessary, handle several customers at once

Thank customers for shopping at The Home Depot

Follow up with customers via telephone when appropriate

Is knowledgeable about products and services offered by The Home Depot

Answer questions about merchandise for the customer's level of expertise

Describe features and benefits of merchandise

Explain the steps needed to complete projects and the products needed

Assist customers with special orders and installed sales

Qualification

Product knowledgeMerchandise inquiryProject explanationSpecial orders assistanceSafety awarenessWarehouse environment familiarityFriendly serviceCustomer engagementActive listeningEnthusiasmMultitaskingFollow-up communicationCustomer appreciation

Required

Provide fast, friendly service

Actively seek out customers in the aisles

Offer a friendly greeting. Smile, and make eye contact with customers

Ask open ended questions about customer's projects in order to determine their needs and level of expertise

Show enthusiasm with the customer

When necessary, handle several customers at once

Thank customers for shopping at The Home Depot

Follow up with customers via telephone when appropriate

Is knowledgeable about products and services offered by The Home Depot

Answer questions about merchandise for the customer's level of expertise

Describe features and benefits of merchandise

Explain the steps needed to complete projects and the products needed

Assist customers with special orders and installed sales

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface

The warehouse environment can be dusty and noisy

Doors are frequently open, causing drafts and interior temperature changes

Floors around work area may become slippery during wet weather conditions

May have to handle merchandise and work with tools with sharp edges

Passing forklifts emit gas fumes

Tools, supplies and related merchandise may contain hazardous materials

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors

Typically requires overnight travel less than 10% of the time