Colstan & Associates Inc. ยท 5 months ago
Insurance Customer Service Representative
West Babylon, NY
Full-time
Onsite
Senior Level
5+ years expColstan & Associates Inc. is seeking an Insurance Customer Service Representative who will be the first point of contact for clients. The role focuses on providing excellent customer service, assisting with policy inquiries, handling claims, and ensuring a seamless experience for customers.
Auto InsuranceCommercial InsuranceFinancial ServicesHealth InsuranceInsuranceProperty Insurance
Responsibilities
Respond to customer inquiries promptly and professionally
Assist clients with understanding their insurance policies and coverage options
Resolve customer issues with empathy and efficiency
Maintain up-to-date knowledge of our insurance products and services
Document detailed records using our agency management system
Qualification
Required
Licensed (for more than 5 years) in Property & Casualty in New York State
A minimum of 5 years of customer service experience in the insurance industry
Strong communication and interpersonal skills
Proficiency in computer systems and software
Ability to multitask and prioritize in a fast-paced environment
Benefits
401K plan
Vacation time
A supportive and collaborative team environment
Paid time off and holidays
Company
Colstan & Associates Inc.
Colstan & Associates is an Insurance Agency that strives to meet the varying needs of our clients and provide top quality service and coverage at affordable rates.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase