Customer Service/Sales Associate jobs in United States
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The Home Depot · 5 months ago

Customer Service/Sales Associate

The Home Depot is a leading home improvement retailer, and they are seeking a Customer Service/Sales Associate to provide fast, friendly service to customers. This role involves assisting customers with their needs, maintaining product knowledge, and ensuring a safe and clean shopping environment.

E-CommerceHome and GardenHome DecorHome ImprovementRetail

Responsibilities

Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance
Maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe
Provide information on product features, and know related items to sell an entire project
Greet, qualify, recommend and close every customer in their department
Handle basics in adjacent departments
Follow all safety policies & standards, complete specified safety training, and immediately correct hazards & unsafe conditions or report conditions to the Manager On Duty
Work safely as not to endanger themselves, co-workers, vendors, or customers
Work in cooperation with their Department Supervisor and other associates in their department as well as other departments

Qualification

Customer serviceSales techniquesProduct knowledgeSafety trainingTeam collaboration

Required

Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance
Emphasis on department and product knowledge
Provide information on product features and know related items to sell an entire project
Know how to greet, qualify, recommend and close every customer in their department
Handle basics in adjacent departments
Maintain the in-stock condition of assigned areas
Ensure that assigned areas are clean, shoppable, and safe
Provide a safe working and shopping environment by following all safety policies & standards
Complete specified safety training
Immediately correct hazards & unsafe conditions or report conditions to the Manager On Duty
Work safely as not to endanger themselves, co-workers, vendors, or customers
Work in cooperation with their Department Supervisor and other associates in their department as well as other departments

Company

The Home Depot

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The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2007-07-31Debt Financing

Leadership Team

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Ted Decker
Chair, President and CEO
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Chip Devine
Senior Vice President
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Company data provided by crunchbase