Nagarro · 5 months ago
Staff Engineer / Salesforce QA Tester
Nagarro is a Digital Product Engineering company that builds products, services, and experiences globally. They are looking for an experienced Salesforce Field Service Quality Assurance (QA) Engineer to ensure the quality and functionality of Salesforce Field Service solutions, focusing on testing and validating applications within the Field Service Lightning module.
Communications InfrastructureConsultingInformation TechnologyISPWireless
Responsibilities
Analyze business requirements and technical specifications to design test strategies and detailed test cases for Salesforce Field Service implementations
Execute functional, integration, regression, and end-to-end testing of Salesforce Field Service modules, including scheduling, dispatching, work orders, service appointments, and mobile functionality
Validate mobile and web interfaces used by field technicians and service agents
Collaborate with developers, business analysts, and stakeholders to identify and resolve bugs and performance issues
Design and maintain test automation scripts (using tools like Selenium, Provar, or others integrated with Salesforce)
Perform data validation and backend testing using SOQL/SOSL queries
Document and report defects clearly using test management and tracking tools (e.g., JIRA, TestRail)
Participate in Agile/Scrum ceremonies including sprint planning, backlog grooming, and retrospectives
Ensure compliance with best practices in QA processes and Salesforce configuration standards
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field
4+ years of QA experience with at least 2 years in Salesforce testing
Proven experience testing Salesforce Field Service Lightning (FSL) modules
Familiarity with Work Orders, Service Appointments, Scheduling Policies, Dispatcher Console, and Mobile App
Strong knowledge of Salesforce data models, workflows, process builders, and validation rules
Experience with testing APIs and integrations involving Salesforce
Ability to write and execute SOQL queries for test validations
Experience with test automation tools like Selenium, Provar, Tosca, or equivalent
Knowledge of Agile/Scrum methodology and tools like JIRA, Confluence, TestRail
Excellent written and verbal communication skills
Preferred
Salesforce Certifications: Salesforce Certified Administrator, Salesforce Field Service Consultant, or Platform App Builder
Experience in CI/CD pipeline environments with test automation integration
Familiarity with ServiceMax or other field service solutions (optional but a plus)
Experience working with offshore QA teams
Company
Nagarro
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset.
H1B Sponsorship
Nagarro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (261)
2023 (280)
2022 (240)
2021 (153)
2020 (240)
Funding
Current Stage
Public CompanyTotal Funding
$11.5M2024-10-16Acquired
2020-12-16IPO
2000-07-04Series Unknown· $11.5M
Leadership Team
Recent News
2026-01-08
2025-12-22
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