Fuse Engineering · 5 months ago
System Administrator 4 (MM)
Annapolis Junction
Full-time
Onsite
Senior Level, Lead/Staff
20+ years expFuse Engineering is seeking a System Administrator 4 to provide support for the implementation, troubleshooting, and maintenance of IT systems. The role involves managing IT system infrastructure, providing Tier 1, Tier 2, and Tier 3 problem resolution, and ensuring compliance with security controls.
Information TechnologySoftware
No H1B
Security Clearance Required
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts
Provide configuration management, implementation, and sustainment of compliance with applicable system security controls
Perform periodic vulnerability scans of systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Implement IAVA security patches and insure patch status is recorded in appropriate systems of record
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy
Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Applies knowledge and understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling)
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Provide Tier 3 (Escalation) problem identification, diagnosis and resolution of problems
Qualification
Required
Top Secret/SCI w/ Polygraph Clearance Required
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree
Twenty (20) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
Requires DoD 8570 compliance with Information Assurance Technical (IAT) Level III certification, and Computing Environment (CE) Certification. The CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications
Eight (8) years of experience with Service Management (ITSM) is required
ITIL 4 platform certification is required
If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange are required
If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) required
Company
Fuse Engineering
Fuse Engineering is an IT company that provides IT systems engineering services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase