NEOGOV · 5 months ago
IT Analyst/ Programmer
Hampton, VA 23668
Full-time
Onsite
Mid Level
$0/yr - $0/yr
3+ years expNEOGOV is seeking an IT Analyst/ Programmer to support their academic technology initiatives at Hampton University. The role involves planning, designing, and implementing systems while managing IT infrastructure operations and ensuring security compliance.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manage day-to-day IT infrastructure operations including storage systems, email services, Active Directory, and backups
Oversee and execute project tasks, timelines, and deliverables related to IT infrastructure
Present technical initiatives and updates to the Director of ITS and the Assistant Vice President for IT
Manage and maintain servers, network hardware, and applicable security solutions
Implement and enforce IT policies and procedures, including standards for system architecture, disaster recovery, and security compliance
Monitor systems for performance, integrity, and availability; review logs and ensure timely completion of backup operations
Troubleshoot and recover from system failures, coordinate response and communication with stakeholders
Apply system patches and software updates; configure and deploy new services as needed
Develop and maintain system installation and configuration procedures and documentation
Maintain compliance with CIS and/or NIST cybersecurity frameworks where applicable
Provide end-user support and technical troubleshooting for both Windows and Mac OS environments
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field. May substitute the equivalent in a combination of education, technical certifications, training, or work experience
Minimum 3–5 years of professional IT experience, including managing servers, systems, and IT operations
Strong understanding of system design, network infrastructure, and multi-platform environments
Proven ability to lead technical projects and manage priorities under pressure
Excellent problem-solving, analytical, and documentation skills
Strong written and verbal communication skills, with the ability to interface with executive leadership and functional users
Ability to work both independently and collaboratively within a team
Must be detail-oriented, highly organized, and able to manage multiple tasks effectively
Must be committed to continuous learning and staying current with emerging technologies
Ability to work occasional evenings or weekends as needed for system upgrades or emergencies
Performs other duties as assigned
Preferred
Experience managing infrastructure in Windows Server 2012/2016 environments
Proficiency with Linux server environments
Familiarity with Windows and macOS desktop support
Working knowledge of firewalls, networking protocols, and system security
Experience with Dell blade server setup and configuration
Understanding spam mitigation techniques
Familiarity with Ellucian Banner or other higher education ERP systems is preferred
Benefits
Health care
Dental
Vision
Retirement
Life insurance
Short-term disability
Long-term disability
Legal insurance
Accident
Critical illness
Hospitalization
Tuition remission
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase