Carda Health · 4 months ago
Growth Enrollment Specialist
United States
Full-time
Remote
Entry Level
2+ years expCarda Health is building the world’s first patient-centered virtual heart clinic, focusing on improving cardiac rehab access. The Growth Enrollment Specialist will drive growth initiatives, manage patient enrollment processes, and collaborate with various teams to enhance patient experiences.
Health CareHome Health CareMedicalRehabilitation
Responsibilities
Serve as the first point of contact for patients who come to us by way of referral or website
Handle questioning and feedback from all consumers who are interested in enrolling
Convert patients by enrolling them in our program
Navigate financial and subscription plan conversations with patients
Ensuring a smooth scalable patient enrollment process
Insurance enrollment and credentialing
Handling inbound non-clinical support and enrollment inquiries
Work with Carda’s clinical staff and staff at referring physician offices to improve operational processes
Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly
Work closely with our product and marketing team to define clinical workflow priorities and determine the most high impact product changes
Execute on other strategically important projects, such as care package fulfillment and marketing funnel enhancements to ensure we delight our patients and customers
Qualification
Required
2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes
Strong attention to detail
Ability to work in a fast paced environment with little direction
Highly collaborative and excellent written and oral communication skills. It is imperative you are able to clearly and effectively interact with members of our team in a remote environment
Inherent growth mindset: you are always focused on improving faster and getting the team to do the same
Ability to track and report on a key metric or several key metrics that define your success
Preferred
Health-tech experience
Medical office administration experience
Experience and desire to work remotely (our whole team is remote)
Prior experience using technology tools including GSuite, ZenDesk, Slack
Company
Carda Health
Carda Health provides virtual cardiac and pulmonary rehabilitation services for patients.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-04-29Pre Seed
Leadership Team
Andrew West
Co-founder
Company data provided by crunchbase