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Essential Anesthesia Management · 5 months ago

Anesthesia Office Manager

Springdale, AR

Full-time

Onsite

Mid, Senior Level

5+ years exp

Essential Anesthesia Management is a healthcare organization focused on delivering high-quality anesthesia care to patients and hospitals. The Anesthesia Office Manager will serve as a key operational and communication bridge, managing scheduling processes, supporting provider relations, and ensuring smooth daily operations across various stakeholders.

Health CareHospitalMedical

Responsibilities

Serve as the primary point of contact for UT Health Tyler leadership, University of Texas representatives, and anesthesia providers

Ensure sites are fully staffed and compliant with all regulations and internal SOPs, using proactive communication via phone, email, and text

Build and maintain strong relationships with clinical staff, medical directors, hospital partners, and academic stakeholders

Support onboarding for new hires, residents, and rotating students, ensuring clarity on expectations, culture, compliance, and systems

Coordinate responses to provider issues related to operations, scheduling, or administrative tasks, escalating appropriately

Troubleshoot day-to-day issues and barriers to meeting service line goals, partnering with leaders to identify sustainable solutions

Autonomously manage, analyze, and optimize provider schedules

Use MSS (MyStaff Schedule) and other platforms to oversee schedules, link shifts, generate reports, set validation rules, and maintain schedule accuracy

Ensure comprehensive coverage for all shifts and procedures, coordinating emergency or backup coverage for unexpected absences

Develop and implement strategic scheduling plans based on provider availability, site needs, vacation/holiday calendars, and academic requirements

Post and manage open shifts and locum needs using third party vendor relationships when approved and necessary

Proactively address staffing issues, balancing resource allocation with provider satisfaction and operational goals

Verify provider credentials and independently initiate credentialing for providers added to new sites in collaboration with EAM's Credentialing and Enrollment teams

Ensure all clinicians are third party payer credentialed in a timely manner to avoid out of network billing and timely filing denials

Lead onboarding and training for new providers and schedulers, including MSS use and EAM operational workflows

Review and refine the monthly billback reconciliation process using MSS data as the source of truth

Monitor, analyze, and report on site performance through scorecards, operational dashboards, and provider metrics

Provide operational insights and recommend improvements to SVP and executive leaders based on data and feedback

Coordinate site meetings and communications; participate in performance reviews and quality improvement initiatives

Help to facilitate clinical documentation training to prevent billing and coding errors and incidents

Assist with recruitment strategies in partnership with Human Resources and Hiring Managers

Facilitate the organization and storage of key documents such as CVs, contracts, and schedules in EAM systems

Coordinate start-up operations for new sites and support service expansions or academic rotations

Support financial oversight by monitoring revenue, expenses, and site profitability indicators

Qualification

Medical practice administrationMulti-site operationsScheduling systemsCredentialing processesFinancial oversightMicrosoft Office SuiteCommunicationProblem-solving skillsInterpersonal skillsTime managementRelationship-building

Required

5-7 years of experience in a related field, with a track record of success in management and leadership positions

Bachelor's Degree in Business or Health Management or a minimum of three years of supervisory experience in a health care setting

Proven verbal, quantitative, financial and interpersonal skills, with in-depth knowledge of medical practice administration and multi-practice management experience

Excellent communication skills, attention to detail, customer service, and ability to interact with providers, customers, management, and partners

Keen attention to detail and time management skills, with the ability to work independently and thrive in a team environment

Ability to develop relationships by listening to the needs of our customers

Ability to travel with some regularity is required