International Education Corporation · 5 months ago
Payment Specialist (58411)
Irvine, CA
Full-time
Onsite
Entry Level
$23/hr - $36/hr
1+ years expInternational Education Corporation is a leader in post-secondary career education, committed to empowering students for positive life changes. They are seeking a Payment Specialist to manage cash collections for loans and inactive student accounts, ensuring compliance with regulatory requirements and coordinating efforts with loan servicers and collection agencies.
Higher Education
Responsibilities
Perform cash collections activities for institutional loans, private loans, cash payment plan collections, and past-due collections for all inactive student accounts
Assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies
Ensure all regulatory requirements are adhered to in regards to collection activities
Stay current and follow all HEOA Disclosure and Regulation Z requirements, including Truth in Lending and Consumer Financial Protection Bureau requirements applicable to collection activities
Responsible for outbound calls, e-mailing and/or sending letters to inactive students with past due balances to obtain payments
Ensures the collection goals assigned are met each month and strives to exceed this goal
Ensures the proper number of collection activities are performed per day/week to meet account collection goals set by supervisor
Perform skip tracing activities in locating borrowers
Assist Collections Supervisor in data collections and report preparation on an on-going basis as required
Making 80-100 outbound calls daily
Good skip tracing skills
Good knowledge of all system databases
Assist training of the Collection Associate
Qualification
Required
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six month to one year related experience and/or training; or equivalent combination of education and experience
Strong interpersonal and positive relationship management skills. Sensitivity to students and families of diverse socio-economic backgrounds
Excellent written and verbal communication skills
Knowledge of collection rules and regulations including HEOA regulations, Regulation Z, Truth in Lending Disclosures
Ability to analyze numbers
Ability to work with Microsoft Office, specifically Excel Spreadsheet and Word
Benefits
Medical
Dental
Vision
Life Insurance
Disability Coverage
A generously matched 401(k) plan
Voluntary benefits
Much more.
Company
International Education Corporation
International Education Corporation is about continuous quality improvement and changing lives illustrated through quantitative measures.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1989-01-01Acquired
Leadership Team
Adrion Franklin
Regional Education Partnership Representative
Roxie Quick
Director/Founder
Company data provided by crunchbase