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Skywire Networks · 2 weeks ago

Senior Director of Engineering

Brooklyn, NY

Full-time

Onsite

Director/Executive

10+ years exp

Skywire Networks/Xchange Telecom is a rapidly growing Internet and Network Service Provider in New York City. The Senior Director of Engineering will lead the engineering organization, focusing on technology strategy, network architecture, and product development to ensure a reliable and efficient network infrastructure.

InternetISPWireless

Hiring Manager

Adrian Resto

Responsibilities

Define and own network architecture strategy for fixed wireless access (FWA) including RF access, microwave, transport/backhaul, IP core, and edge

Ensure high availability, scalability, and QoS across the network balancing cost-efficiency with quality, reliability, and performance

Lead, mentor, and manage a team of engineers and technical staff responsible for designing solutions, expanding and maintaining the fixed wireless access network and hubs

Engage and collaborate with suppliers to evaluate, test, and select hardware and software products/solutions, meeting cost and market requirements to drive sales growth

Direct the selection and deployment of radios, antennas, routers and management platforms (e.g. Juniper, Ubiquiti, etc.), cables, power, and enclosures

Establish and drive best practices in HW/SW development, design, power, and RF engineering, testing, creating engineering design documentation (physical design, cabling, power, grounding, etc.) and deployment

Ensure compliance with telecom environmental, regulatory, and safety standards and understanding of impacts on networks

Collaborate with Sales, Project Management, Operations, Quality, and NOC teams to align priorities and ensure timely project delivery

Develop and maintain internal engineering standards and documents (test cases, test plans, design documents, BOM, and procedures) surrounding network configuration, client configuration, network management, and service level design

Create test plans/reports and conduct lab and field testing of various technologies, assessment of systems in all phases of the end-to-end design, engineering, deployment process, research/analysis/testing, and evaluation of new and existing products

Establish and track KPIs around costs, uptime, latency, throughput, deployment velocity, and customer experience to ensure efficiency, quality, and accountability

Collect and analyze network capacity data to forecast fiber capacity exhaustion and initiate projects to proactively address capacity constraints

Collaborate with sales, field operations and construction teams to plan new coverage areas and service expansion based on sales opportunities

Direct end-to-end technology lifecycle – from spectrum strategy, design, and network rollouts to optimization and end-of-life product retirement (discontinued availability)

Manage capital and operational budgets for network infrastructure and upgrades

Create and manage engineering budget staffing and resource allocation

Lead engineering team to diagnose and resolve routing issues, congestion problems, and hardware and software failures

Manage cost savings program and optimize and consolidate hubs and data centers

Oversee network monitoring, capacity planning, and fault management using tools like SolarWinds

Evaluate and assess new technologies and tools to improve productivity and technical capability

Qualification

Wireless technologiesIP networkingEngineering designNetwork securityOSS/BSS integrationSD-WAN implementationsMetro EthernetScriptingAutomationProject managementCommunication skills

Required

Bachelor's degree in Mechanical or Electrical Engineering, Telecommunications, or related field preferred (Master's or MBA preferred)

10+ years of experience in network engineering including at least 5 years in a leadership capacity at a telecom or broadband provider

Proven track record managing fixed wireless networks and hybrid backhaul environments, including last mile, across multiple locations and cloud environments

Deep understanding of wireless technologies (e.g. Fixed Wireless, IP/Ethernet, SAAS, 5GHz, CBRS, mmWaveLTE, and microwave line-of-sight/non-line-of-sight links), routing and switching, and hybrid transport networks (fiber + wireless), VPN technologies, and voice switching

Strong IP networking background (IPv4/IPv6, OSPF, BGP, MPLS, VLANs, NAT, QoS, etc.), SDWAN, and WIFI

Strong knowledge of engineering design, test, and documentation processes

Experience working with Tier2/3 ISP environment using Juniper, Cisco and/or Nokia routing hardware

In depth knowledge on Domain Name Service policies and Address management

Knowledge in network security best practices; develop and maintain Acceptable Use Policy for IP Network, Firewall and Filtering policies

Experience in integrating OSS/BSS platforms, including provisioning and monitoring systems

Familiarity with SD-WAN implementations supporting IPSEC, split routing, virtual routing, policy-based routing and forwarding

Knowledge with Metro Ethernet products and solutions

Scripting and Automation including knowledge of scripting languages and python

Strong background with GIS based mapping systems

Voice Switching, Meta Platforms