Business Jet · 5 months ago
Flight Line Ramp Agent
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expBusiness Jet is a company with over 30 years in business aviation, dedicated to providing a vibrant and personalized aviation experience. The Flight Line Ramp Agent is responsible for delivering effective customer service on the ramp, ensuring high standards of serviceability, and assisting customers with various needs.
AerospaceAir TransportationService Industry
Responsibilities
Meet and greet customers as the first point of contact both on the ramp
Provide basic-service concierge services including but not limited to:
Taking service orders from crew/passengers such fueling, catering, etc
Supply departing aircraft with coffee, ice, requested newspaper, and catering
Escort and assist in all transportation needs (i.e. pick up/drop off passengers)
Complete opening and closing duties as assigned by the CSR/FLA Management
Communicate customer needs to appropriate departments
Monitor incoming/outgoing flights and movement on the ramp
Work with Line Service Technicians to coordinate and complete customer requests
Present and maintain a clean and professional lobby area with stocked refreshments for customers
Maintain and record appropriate supply levels
Professionally correspond with customers and vendors to ensure customer satisfaction
Maintain a professional and positive attitude with the ability to multitask
Perform other duties and responsibilities as assigned
Qualification
Required
High school diploma or general education degree (GED)
No special licenses or certificates required
0-1 years applicable customer service work experience
Excellent written and verbal communication skills
Excellent analytical and organizational skills
Strong problem-solving skills
Ability to maintain accurate and detailed records
Ability to multitask and provide high standard of customer service in a fast-paced environment
Willingness to listen and learn
Ability to think creatively and innovatively
Self-starter with a willingness to learn and develop and take feedback well
Valid Driver's License
Ability to attain Love Field Badge
Benefits
401k (with company match)
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life & AD&D
Paid Time Off
Additional Supplementary Benefits
Company
Business Jet
Business Jet is a family owned and operated private aviation provider based at Dallas Love Field.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Wright
Partner & Chief Executive Officer
Tammy Williams
Chief Financial Officer
Recent News
2025-01-23
Company data provided by crunchbase