A&R Group · 5 months ago
Front desk agent
Pensacola, FL
Full-time
Hybrid
New Grad, Entry LevelA&R Group is seeking a friendly and professional Front Desk Agent to join their hotel team. The role involves managing reservations, checking guests in and out, and assisting with guest needs during their stay.
ArchitectureConstructionHospitality
Responsibilities
Manage reservations and check guests in and out using fosse system
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualification
Required
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems
Flexibility to work morning, evenings, weekends, and holidays as needed
Preferred
Previous experience as a front desk agent or in a customer service role
Benefits
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Company
A&R Group
A&R Group is a construction, development, and hospitality solution company.
Founded in 2014
201-500 employees
Funding
Current Stage
Growth StageRecent News
Birmingham Business Journal
2025-03-06
Company data provided by crunchbase