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PADT, Inc · 5 months ago

Application and Support Engineer, LS-Dyna

Tempe, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

PADT, Inc. is a company specializing in simulation software and technical support, and they are seeking an Application and Simulation Support Engineer. This role involves providing technical expertise to customers, assisting in pre-sales activities, and solving complex engineering problems using ANSYS software products.

3D PrintingIndustrial EngineeringManufacturingMechanical Engineering

Growth Opportunities

No H1B

Responsibilities

Work closely with potential and current customers to scope technical solutions that meet and optimize their operational needs

Collaborate with account managers to identify, advance, and technically drive new opportunities and sustained account support

Provide, track, and document first level technical support for existing customer accounts and elevate support when appropriate

Develop, organize, and deliver introductory technical training courses on the use of ANSYS structural simulation products

Maintain a general understanding of the breadth of technology provided by all ANSYS product offerings and technical solutions

Sustain technical proficiency through ANSYS certifications and continual pursuit of personal, technical, and professional growth

Participate in and support internal marketing initiatives that drive customer engagement, education, and grow technical capacity

Other duties as assigned

Qualification

ANSYS LS-DynaANSYS MechanicalMechanical EngineeringStructural Analysis ToolsCustomer ServiceMicrosoft OfficeProgramming LanguagesProblem SolvingCommunication Skills

Required

Bachelor of Science Degree in Mechanical Engineering

Strong theoretical understanding of mechanical structures, dynamics, heat transfer, fatigue, and engineering math as relevant to degree and experience

Minimum of two years experience with commercial structural analysis tools such as ANSYS, Nastran, or Abaqus

Ability to work effectively in both independent and diverse team environments

Excellent problem-solving skills and ability to develop practical engineering solutions for difficult problems

Exceptional customer service aptitude, as well as communication and presentation skills

Proficiency with Microsoft Office tools to include PowerPoint, Word, and Excel

Available for occasional travel (about 30%)