TEMPORARY CPW License & Pass Employee – Denver, CO. jobs in United States
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State of Colorado · 4 months ago

TEMPORARY CPW License & Pass Employee – Denver, CO.

positionDenver, CO
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19/hr - $19/hr

The State of Colorado is committed to developing and preserving the state's natural resources. They are seeking a Temporary CPW License & Pass Employee to assist with various customer operations, primarily focusing on processing disability licenses and refunds, while also providing support to the customer operations staff.

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Responsibilities

Greeting customers at our front desk. Answering the phone and forwarding the calls to the appropriate CPW staff
Processing disability licenses, passes, and ADA accommodations to approved customers. This will include learning the regulations and statutes applicable to those programs and the processing steps
Organizing refund and restoration of preference point requests. This will require learning the regulations applicable to the refunds program and the processing steps
Learning the Integrated Parks and Wildlife System (IPAWS) license and pass system
Completing IPAWS administrative tasks such as merging duplicate customer records
Helping contact customers whose mail has been returned as undeliverable to our office
Looking for process improvements or efficiency opportunities and providing proposals to the team

Qualification

Database experienceEmail proficiencyInternet researchMulti-taskCommunication skillsOrganizational skillsDetail-orientedPositive attitudeIndependent work

Required

Interest in the parks, wildlife, and/or the outdoor recreation profession
Experience with databases, email, and internet research
Well organized
Detail-oriented
Excellent communication skills (verbal and written)
Able to work independently
Multi-task effectively
Possess an overall positive attitude

Company

State of Colorado

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Glassdoor3.5
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Serve the needs of the State of Colorado through a number of subdivisions.
dateFounded in 1876
location
Denver, Colorado, USA
people-size10001+ employees
web-link
https://dpo.colorado.gov/

Funding

Current Stage
Late Stage

Leadership Team

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Jeanni Stefanik
Chief Financial Officer
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Alan Salazar
Chief Strategy Officer for Colorado Governor John Hickenlooper
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