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FACE FOUNDRIÉ®️ · 5 months ago

Franchise Business Coach

Eden Prairie, MN

Full-time

Onsite

Entry, Mid Level

$65K/yr - $80K/yr

1+ years exp

FACE FOUNDRIÉ is a cutting-edge skincare company specializing in facials, lashes, brows, and skincare services. They are seeking a Franchise Business Coach to support the growth and operational excellence of franchise locations by coaching owners and their teams in key business areas such as sales performance and client experience.

B2CBeautyHealth CareWellness

Responsibilities

Build trusted relationships with franchise owners and their leadership teams through regular communication and support

Analyze key performance indicators (KPIs) to identify operational and sales performance opportunities

Conduct regular virtual and on-site coaching sessions focused on sales growth, operational consistency, client satisfaction, and team leadership

Deliver brand standards training to ensure operational excellence and consistency across locations

Collaborate with cross-functional corporate teams to address franchisee needs and implement performance improvement strategies

Support franchisees with action planning, goal setting, and accountability follow-up

Assist new franchise locations with operational ramp-up and performance stabilization

Facilitate workshops, webinars, and training sessions to support network-wide performance initiatives

Serve as a liaison between franchisees and the corporate team to escalate concerns and share best practices

Document coaching sessions, performance trends, and follow-up actions in internal systems

Qualification

Franchise operations experienceBusiness coaching experienceSkincare industry knowledgeData analysis skillsSales strategies understandingCoaching skillsTraining experienceCommunicationRelationship-building skillsOrganizational skills

Required

Current esthetician license a plus, with strong working knowledge of skincare services, treatments, and industry trends

1-3+ years of experience in franchise operations, multi-unit management, or business coaching, preferably in retail, hospitality, or personal services industries

Strong understanding of operational standards, sales strategies, and client experience drivers

Ability to analyze data and translate insights into clear action steps

Excellent communication, coaching, and relationship-building skills

Comfortable delivering both virtual and in-person coaching sessions

Self-motivated and organized, able to manage multiple priorities and deadlines

Willingness to travel approximately 30% of the time