SoundHound AI · 4 months ago
PreSales Solutions Architect, Voice AI Platform (Enterprise)
United States
Full-time
Remote
Senior Level
$120K/yr - $170K/yr
7+ years expSoundHound AI is a leader in AI innovation, combining voice, generative, and conversational AI to create impactful solutions. The PreSales Solutions Architect will provide technical support during the pre-sales process, mapping customer challenges to the capabilities of the Amelia platform and designing tailored solutions. This role involves collaborating with various teams to deliver profitable proposals and acting as a customer advocate for product improvements.
Artificial Intelligence (AI)Machine LearningSpeech Recognition
Responsibilities
Provide pre-sales support for Amelia, a conversational AI platform designed for enterprise use
Support one (or more) Sales Executives as a technical resource during the pre-sales process
Map customers’ business and technical challenges to Amelia’s capabilities and design a solution to meet customer requirements
Understand technical requirements for the proposed solution (i.e., availability, operational loads, key related client systems, and deployment strategy)
Understand client’s as-is technology landscape and any ongoing projects which might affect project execution or force to change the strategy
Design architectural blueprint for client install, outlining Amelia fit into the client landscape, hardware sizing, deployment model, strategy for integrating with security framework at client
Develop design documents outlining configuration of Amelia for specific use cases proposed
Prepare and deliver Amelia demonstrations
Analyze customer data in support of sales and their build ROI calculations
Coordinate with your extended team (Solution Architecture, Product Management, Engineering, Delivery, Marketing, Executive Management) to build solutions and proposals that are deliverable and profitable
Build competency as the resident expert on Amelia’s capabilities (intent recognition, STT/TTS integrations, API capabilities, workflow development and training)
Act as a customer advocate with Amelia product and engineering teams, providing feedback on opportunities for improvement and development in the product
Act as a technical resource for partner solution architects and delivery teams
Qualification
Required
Bachelor's degree or equivalent experience
7+ years of experience as a sales engineer or solution architect in software or services organizations
Understanding of using APIs to integrate external applications
Understanding of telephony infrastructure
Understanding of data center and cloud infrastructure (AWS, GCP, Azure)
Experience with Large Language Models and Generative AI
Experience with scripting/programming (Java/Groovy, Python, and Javascript are a plus)
Experience with basic Linux administration
Experience in SaaS Software Sales (versus selling consultancy or product)
Experience in Enterprise Sales (preferable over small business sales)
Experience in Contact Center Sales, which is a plus
Experience in ITSM Software Sales
Benefits
Comprehensive healthcare
Paid time off
Other benefits
Company
SoundHound AI
SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.
501-1000 employees
H1B Sponsorship
SoundHound AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
2023 (9)
2022 (13)
2021 (3)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$451MKey Investors
Atlas Credit PartnersTencentWalden Venture Capital
2023-04-17Post Ipo Debt· $100M
2023-01-24Post Ipo Equity· $25M
2022-06-14Post Ipo Debt
Leadership Team
Keyvan Mohajer
President & CEO
Tim Stonehocker
CTO
Recent News
MarketScreener
2026-01-06
GlobeNewswire
2026-01-06
Company data provided by crunchbase