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WorldStrides · 5 months ago

Event Staff, Heritage Festivals - Seasonal

United States

Full-time

Remote

New Grad, Entry Level

WorldStrides is the global leader in educational travel and experiential learning, providing programs for over half a million students annually. The Event Staff are responsible for logistical and operational support at Heritage Festival events, ensuring smooth execution and a high-quality experience for all participants.

EducationTransportationTravel

No H1B

Responsibilities

Support the oversight of event components and act quickly to resolve problems

Adhere to event safety standards; implement and execute all policies and procedures

Perform any operational tasks as directed

Assist with on-site set-up and breakdown of event space and A/V

Assist with inventory, set-up, packing, and shipping of event materials

Assist with ensuring on-time execution of event schedule, supporting with the oversight of group movement from warm up location to main performance location

Coordinate with adjudicators to ensure accurate scoring and timing of participant groups

Keep adjudicators informed of any schedule adjustments

Assist with the logistics of final scoring and recordings, in preparation for awards ceremony

Ensure excellent customer service to all event participants, adjudicators, and vendors

Inspect equipment for damage after use and check it against an inventory list; pack up equipment at end of event

Serve in various support roles and perform other duties as directed by the event host

Qualification

Event management experienceLogistical skillsOrganizational skillsCustomer service skillsStress managementTeamworkProblem solvingFlexibility

Required

Event management experience

Work effectively in a service-oriented environment

Strong logistical and organizational skills

Ability to work in a high pace environment

Able to handle stress and remain calm

Establish and maintain effective working relationships with management and other event staff members

Travel to event locations over holidays and weekends

Able to work a flexible schedule. This may include early mornings, days, evenings, weekends, extended (long) workdays, and multiple days in a row

Organized and detail oriented with ability to prioritize, work on multiple projects simultaneously, exercise good judgment and solve problems

Excellent customer service skills

Ability to work efficiently in a team environment

Physically able to fulfill responsibilities associated with event execution. Festivals require physical exertion including climbing stairs, lifting, long hours on your feet and walking, and exposure to weather (hot or cold)

Able to maintain a professional decorum when faced with conflict or issues while interacting with our customers

Are high energy, flexible, and able to work extended event hours

Reside at the event location

Can complete a mandatory training program prior to working first event

Can pass a mandatory background check

Are eligible for work in the United States