Pickle Robot Company · 5 months ago
Robotic Operations Technician
Fort Worth, TX
Full-time
Onsite
New Grad, Entry LevelPickle Robot Company is a fast-growing, VC-backed robotic logistics company focused on teaching robots how to unload trucks. As a Robotic Operations Technician, you will interface directly with customers, maintaining and installing robots while providing technical support and conducting on-site integration activities.
Artificial Intelligence (AI)Industrial ManufacturingRobotics
Responsibilities
Operate a class C Mobile Robot that unloads trucks
Deploy and install automation solutions, including industrial robot arms, software, and auxiliary hardware
Provide on-call technical support to customers post-deployment
Conduct on-site integration and test activities
Be the primary field point of contact for customers. Be able to explain complex issues and processes to our customer operations team in clear and simple language, using customer service techniques to de-escalate customer concerns and keep customers informed
Execute field retrofits. Work with mechanical, electrical, and software engineers on troubleshooting field issues
Use clear written communication to describe issues and bugs seen in the field and suggest potential solutions
Work with other Field Technicians and Deployment Engineers to deploy and manage installations at customer sites
Qualification
Required
Hands-on experience solving issues with complex electro-mechanical equipment (Robotics experience preferred, but experience in Automotive, Construction, Manufacturing, Aerospace, etc. sectors is acceptable)
Familiarity with Linux and Windows GUI and CLI
Basic familiarity with wiring/electronics (Multimeters, O-Scope, etc.)
High School diploma or equivalent
Ability to follow step-by-step safety procedures exactly. Lock-Out-Tag-Out for example
Willingness to work in hot/cold and uncomfortable conditions (warehouses are often not climate controlled)
Ability to read engineering drawings and other engineering-produced documentation
General understanding of networking (IP Addresses, DNS Servers, etc.)
Experience reading debug machine output and logs
Be able to lift and move up to 50 lbs
Preferred
Experience in field services or deployment positions is a plus
Spanish language proficiency is extremely valuable
Benefits
Health, dental, & vision insurance
Unlimited vacation
All federal and state holidays
401K contributions of 5% your salary
Travel supplies
Other items to make your working life more fun, comfortable, and productive
Company
Pickle Robot Company
We believe the best working experience is one where machines do the heavy lifting and people do the problem solving.
Founded in 2018
51-200 employees
H1B Sponsorship
Pickle Robot Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (1)
2022 (4)
Funding
Current Stage
Growth StageTotal Funding
$102.45MKey Investors
RanpakHyperplane
2024-11-11Series B· $50M
2024-05-03Series B· $15M
2022-11-15Series A· $26M
Leadership Team
Andrew Meyer
CEO
D
Dan Paluska
Co-founder, VP of Robotics
Recent News
2025-12-24
2025-12-19
2025-12-17
Company data provided by crunchbase