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Havenpark Communities · 5 months ago

Sales Training Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Havenpark Communities is seeking a Sales Training Specialist who will lead, mentor, and educate salespeople, including new hires and existing staff needing additional training. This role involves developing and delivering training programs, providing ongoing support, and ensuring the sales team has the necessary skills to succeed.

Commercial Real EstateReal Estate

Growth Opportunities

Responsibilities

Develop foundational sales trainings alongside other Subject Matter Experts and the Learning & Development Specialist for new hire training paths

Deliver foundational training sessions to new hires on sales topics, ensuring a smooth onboarding experience and preparing them for success in their roles

Lead an intensive, structured in-person training week for new hire cohorts, followed by ongoing virtual training and mentorship

Answer questions and provide follow-up support to new employees as they complete their training (first 90 days), ensuring they understand key concepts and processes

Assess training effectiveness through performance metrics and make adjustments as needed

Work closely with Subject Matter Experts and the Learning & Development Specialist to design, develop and deliver engaging training programs on new topics relevant to the company and its teams

Co-facilitate training sessions with Subject Matter Experts, ensuring that content is delivered clearly, effectively and engagingly to employees across the company

Stay current with best practices and industry trends, continuously refining training materials and delivery methods to meet the evolving organizational needs

Work with Field Leadership and other key stakeholders to determine knowledge and skills gaps in salespersons

Provide targeted one-on-one training for Salespersons to close knowledge and skills gaps

Travel to specific communities to provide on-the-ground sales support when necessary

Conduct quality checks by reviewing sales calls, emails and customer interactions to ensure best practices and continuous skill development

Qualification

Training facilitationTraining developmentTraining needs analysisPerformance metricsTrainingELearning softwareHigh learning agilityCommunication skillsSelf-motivatedTeam player

Required

Ability to travel: This role requires travel to training facilities at least one (1) full week each month which may take place out of state. Additional travel may be required based on organizational needs

Education: Requires a bachelor's degree

Experience: Minimum of 2-4 years of related experience in learning and development activities and/or property management consistent with job duties and responsibilities

Physical Demands: Can spend long hours sitting while using computer equipment or standing to deliver/facilitate training

Skills: Training facilitation / mentorship

Skills: Training development

Skills: Training needs analysis

Skills: Training program development

Skills: Performance metrics

Skills: Software and program evaluation

Skills: Training and eLearning software

Skills: Excellent written and verbal communication skills

Skills: Self-motivated, organized, and a problem solver with ability to work independently

Skills: High learning agility

Skills: Works well with all levels in organization and strong team player