Appian · 5 months ago
Information Developer II
McLean, Virginia
Full-time
Onsite
Entry, Mid Level
1+ years expAppian is a software company that automates business processes, providing innovative solutions to improve workflows and customer experiences. They are seeking a Technical Writer to develop product enablement resources for various audiences, ensuring the success of implementation projects and enhancing user comprehension of their product.
Business Process Automation (BPA)Data ManagementDeveloper ToolsEnterprise SoftwareInsurTechRobotic Process Automation (RPA)Software
Responsibilities
Write and edit technically accurate, high-quality content
Assess core personas and their motivations and develop the appropriate content to support them
Determine the clearest and most logical way to present product information for user comprehension
Act as user advocate in the creation and review of UX content
Generate innovative ideas for content development and delivery
Collaborate with subject-matter experts, including product managers, software developers, customer success, and partners to gain an understanding of topics and user and content needs, create content for documentation and user interfaces, and help define product language and terminology
Collaborate with subject-matter experts, including product managers, software developers, customer success, and partners to gain an understanding of Solutions topics and user and content needs, create content for Solutions documentation and user interfaces, and help define product language and terminology
Maintain and update content as the product evolves
Implement content feedback channels to identify and solve problems via documentation
Provide writing guidance and reviews for other contributors
Contribute to defining language styles, including the look, feel, mood, and voice for all content types
Qualification
Required
1 to 5 years technical writing experience for a SaaS/PaaS company
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize and execute tasks in a fast-paced environment
Willingness to take on new challenges and build on current skills
Exceptional analytical and conceptual thinking skills
Ability to multi-task and be a self-starter
Ability to edit, write, and revise all technical material for consistency and accuracy
Benefits
Training and Development
Growth Opportunities
Community
Company
Appian
Appian is a software company that provides digital transformation, low-code application development, and business process management.
1001-5000 employees
H1B Sponsorship
Appian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (45)
2023 (31)
2022 (38)
2021 (31)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$47.5MKey Investors
Novak Biddle Venture Partners
2017-05-25IPO
2014-03-03Series Unknown· $37.5M
2008-07-21Series A· $10M
Leadership Team
Matt Calkins
CEO
Michael Beckley
Chief Technology Officer & Founder
Recent News
Morningstar.com
2026-01-09
Appian Corporation
2025-12-05
2025-12-02
Company data provided by crunchbase