NEOGOV · 5 months ago
Library Tech 1
NEOGOV is seeking a Library Technician I to assist patrons in utilizing library catalogs and technology. The role involves sorting and shelving books, checking materials in and out, answering questions, and providing support for library programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs basic tasks using the library’s circulation software: reserves, circulates, renews, and checks in books and other materials; collects fine payments; enters and updates patrons' records on computers
Responds to routine questions or concerns in person, by telephone, and by email; and provides information regarding library services, procedures, fees, or other issues
Assists patrons in the use and operation of computers, library equipment, databases, and materials
Sorts books, publications, and other items according to procedure and returns them to shelves, files, or other designated storage areas
Conducts reference searches, using printed materials and online databases
Provides readers’ advisory services to patrons through individual recommendations or book displays
Other duties as assigned
Support the Children’s and Teen Program Coordinators with the implementation of programs for all age groups, including setup and takedown of tables and chairs, as well as general cleanup
Assist in the planning and preparation of the library’s annual Summer Reading Program
Participate in community outreach efforts and represent the library at local events
Prepares official documents or correspondence related to policy violations and other issues
Records and delivers information to supervisors and officials, such as library statistics
Processes library materials to prepare them for inclusion in library collections
Repairs or removes damaged material
Receives and accounts for cash from fees and copier charges
Attends meetings, trainings, and workshops
Performs light custodial duties to maintain a clean and orderly environment
Qualification
Required
Knowledge of computers and common software
Ability to learn and independently use new technology and software
Knowledge of library services and collections, including digital resources
Ability to perform detailed and technical support work
Ability to explain procedures and policies
Ability to communicate clearly, concisely, and effectively in both verbal and written forms with diverse populations
Ability to work some evening and weekend shifts
High School Diploma or GED required
Proficiency in Microsoft Office and the Internet
Must be able to learn new computer applications, especially as related to library software
The employee must have the ability to sit or stand for extended periods of time daily
Mobility and strength to bend, stoop, lift and carry books for a short distance
Speech and hearing to communicate in person and by telephone
Manual dexterity and eye-hand coordination
Vision to read handwritten and printed materials and a computer screen
Good memory and recall
The employee must occasionally lift and/or move up to 50 pounds
Preferred
Some college preferred
1+ years public library experience strongly preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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