Choice Bank · 5 months ago
Wire Payment Ops Specialist
Choice Bank is committed to providing a #PeopleFirst banking experience and is seeking a Wire Payment Operations Specialist to ensure the timely and accurate processing of wire transfers. The role involves executing wire transfers, verifying account details, handling exceptions, and collaborating with various stakeholders to facilitate wire transactions.
BankingFinanceFinancial Services
Responsibilities
Executing Wire Transfers: Facilitating wire transfers timely and accurately while adhering to both regulatory guidelines and internal policies
Verification and Validation: Under dual control, reviewing wire instructions, verifying account details, and ensuring compliance to security protocols
Exception Handling: Investigating and resolving any discrepancies or issues related to wire transactions
Monitoring both the Wire Transfers inbox and the Wire Transfers phone line for wire requests/inquiries from internal and external customers
Collaboration: Coordinating with internal teams, outside financial institutions, BaaS Partners, and customers to facilitate wire transfers and conduct research on past wire transfers as needed
Risk Mitigation: Identifying and mitigating potential risks associated with wire transfers
Assisting with special projects such as reporting, procedure documentation, bank-wide trainings, and vendor collaboration
Qualification
Required
Customer Service: Top notch customer service skills to help exemplify our #PeopleFirst banking approach
Attention to Detail: Precision and accuracy are essential in wire processing
Financial Awareness: Familiarity with banking procedures, AML (Anti-Money Laundering) regulations, and wire transfer protocols
Communication Skills: Effective communication with team members, clients, and external partners
Problem-Solving: Ability to troubleshoot and resolve issues promptly
Time Management: Efficiently managing multiple wire requests within tight deadlines
Preferred
Two years of banking experience
Benefits
Competitive bonus and benefits package
Company
Choice Bank
Choice Bank operates to provide a full array of banking solutions.
Funding
Current Stage
Late StageRecent News
2025-11-01
Minneapolis / St. Paul Business Journal
2023-12-22
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