Hilltop Securities Inc. · 6 hours ago
Client Service Associate - Registered
Hilltop Securities Inc. is a financial services firm seeking a Registered Client Service Associate (R-CSA) to support Financial Advisors in delivering exceptional client service. The role involves direct client interaction, administrative support, and operational execution to ensure a seamless client experience while building trusted relationships through consistent communication.
BankingFinanceFinancial Services
Responsibilities
Serve as the primary point of contact for client inquiries, including account queries, stock orders, payments, and documentation
Assist with account opening, onboarding, due diligence, and ongoing monitoring
Execute money movement transactions and enter trade orders at the direction of the FA
Educate and enroll clients in digital tools (e.g., eSign, eAuthorization)
Maintain and update client account information, including investment objectives and risk tolerance
Support client meetings, business trips, and investment proposals with necessary documentation
Ensure compliance with legal, regulatory, and internal policy requirements
Help implement and maintain the FA/team’s marketing strategy (e.g., website updates)
Manage calendars, schedule meetings, and coordinate logistics including Zoom credentials and materials
Handle travel arrangements, prepare expense reports, and manage reimbursements
Answer inbound and outbound calls, providing updates and scheduling follow-ups
Perform general office duties such as filing, scanning, and maintaining records
Act as gatekeeper during prime market hours to ensure focus and efficiency
Qualification
Required
High School Diploma or equivalent required; college degree a plus
Active Series 7 and Series 66 (or Series 63 and 65) licenses required
2–4 years of experience in the financial services or brokerage industry, preferably in a client-facing role
2 plus years financial product experience
Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); familiarity with portfolio software and brokerage systems is a plus
Exceptional attention to detail, even under pressure
Excellent interpersonal, communication, and client service skills
Ability to multitask, prioritize, and work in a fast-paced, deadline-driven environment
Discretion, tactfulness, and adaptability to changing demands
Team-oriented with a proactive and goal-driven mindset
Company
Hilltop Securities Inc.
HilltopSecurities helps advance the financial opportunities of communities, businesses, and individuals alike. But that’s only part of the story.
Funding
Current Stage
Late StageTotal Funding
$838.43M2019-12-20Debt Financing· $838.43M
Recent News
2025-10-28
2025-10-24
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