Office Manager jobs in United States
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Palm Harbor Homes ยท 5 months ago

Office Manager

Palm Harbor Homes is seeking an Office Manager for their Retail Sales Center. The role involves managing business processes and operations, ensuring customer satisfaction, and handling accounts payable and receivable among other responsibilities.

Real Estate

Responsibilities

Accounts payable and receivable
Follows SOP policy when processing invoices
Receives, codes, and/or processes invoices
Responsible for contacting vendors with billing discrepancies
Processes daily deposits and customer refunds as directed by the general manager
Customer service
Answers phone and greets customers as needed
Full autonomy to arrange, modify service via factories or vendors for the sole purpose of customer satisfaction and contract completion at the direction of the general manager
Assists with customer disputes and resolutions. Escalate issues to upper management as needed
Research information when needed to reply to a customer on service-related items
Customer file maintenance
Maintains and transmits copies of files to corporate per the SOP guidelines
Ensure filing practice follows State Compliance standards

Qualification

Accounts payableReceivableCustomer serviceMicrosoft WordExcelPropertyCasualty insuranceAnalytical skillsMulti-taskingDeadline-orientedCommunication skillsOrganizational skillsSelf-starterProblem solving

Required

High School Diploma
Excellent analytical and problem solving skills
Excellent written and verbal communications skills
Self-starter with a strong work ethic
Ability to work in a complex deadline-oriented environment
Basic Microsoft Word and Excel skills
General knowledge of property and casualty insurance coverage
Solid understanding of accounts payable and receivables
Excellent organizational skills, ability to multi-task
Strong customer service skills a must!

Preferred

2 year Degree preferred

Company

Palm Harbor Homes

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Palm Harbor Homes is a construction company that provides mobile and modular home construction services.