Ticket Office Supervisor jobs in United States
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Legends Global · 22 hours ago

Ticket Office Supervisor

Legends Global is a leading venue management company, and they are seeking a Ticket Office Supervisor to oversee part-time ticket sellers at the Sanford Center. The role involves managing box office operations, providing customer service, and ensuring efficient ticket sales during events.

HospitalityMarketingSports

Responsibilities

Open/Close box office as necessary
Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time
Serve as first point of contact for ticket resolution for sellers and patrons on event nights
Sell tickets to events via Ticketmaster or AXS as needed
Provide excellent customer service to all patrons
Set an example and serve as a leader to all ticket sellers
Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems
Perform other duties and responsibilities as assigned by the Ticket Office management staff

Qualification

Supervisory experienceBox Office experienceTicketmaster proficiencyAXS ticketing systemsOrganizational skillsCustomer service skillsPC skillsMS Office proficiencyInterpersonal skillsProblem solving skillsCommunication skillsAttention to detail

Required

A minimum of 2 years' experience in a supervisory role
Experience in a Box Office role
Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner
Work with a sense of urgency and priority
Ability to work independently and as part of a team
Strong interpersonal and customer service skills
Must be available nights and weekends
Ability to interact with all levels of staff, including management and clients
High School Diploma or equivalent
Excellent organizational, problem solving, written, and verbal communication skills required
Strong attention to detail is required and comfortable working with data

Preferred

Computer skills including Ticketmaster and AXS ticketing systems
BA/BS Degree Preferred
Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word

Company

Legends Global

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Legends Global is the premier partner to the world's greatest live events, venues and brands.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
New Mountain Capital
2017-05-04Series Unknown

Leadership Team

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Shervin Mirhashemi
Chief Executive Officer
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Scott Aronsky
Chief Financial Officer
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Company data provided by crunchbase