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Intercom · 1 day ago

Senior Employment Counsel

Chicago, IL

Full-time

Hybrid

Senior Level, Lead/Staff

$199K/yr - $237K/yr

10+ years exp

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. They are seeking a Senior Employment Counsel to support employment and HR matters while collaborating with various teams on compliance initiatives and legal guidance.

CRMMarketing AutomationSaaSSales Automation

Responsibilities

Provide global counseling and subject matter expertise on a broad range of labor and employment issues across multiple jurisdictions (primarily U.S., U.K., Ireland, Australia, and Germany), including employee policies, performance management, terminations, immigration, wage and hour compliance, employee relations, conflicts of interests and ethics, executive compensation and equity matters

Advise on compensation-related matters, including compensation design proposals, commission plans, compliance with pay transparency laws, wage and hour issues, and leveling and job architecture matters

Work closely with the Stock Administration, Compensation and Benefits teams to support equity, compensation and benefits programs

Manage the resolution of internal ethics and employee relations investigations, administrative claims and litigation matters

Stay current on changes to employment laws and regulations, conduct research and provide guidance on potential impacts to the organization

Draft, review and help negotiate employment offer letters and contracts, templates, separation agreements, bonus and commission plans and other legal documents related to employment

Develop, update and maintain employment policies, handbooks, guidelines, programs and processes that align with legal requirements and best practices, in collaboration with other business stakeholders

Develop and deliver training to employees, managers and HR teams on ethics, compliance, investigations and best practices

Provide advice and guidance on privacy and data protection involving employees and job applicants

Assess legal risks and advise strategic and programmatic initiatives that impact on the global workforce to enable business agility

Qualification

Employment law expertiseLitigation managementPolicy developmentCompliance initiativesMulti-tasking abilityJ.D. degreeInterpersonal skillsAttention to detailOrganizational skillsTeam-first approachPositive attitudeFlexibility

Required

10+ years relevant experience as an attorney with a law firm and in-house legal department

Extensive experience in employment law, including litigation management

Strong knowledge and understanding of U.S., Ireland, U.K., Australia, and Germany employment laws and regulations

Experience in developing and implementing employment policies, programs, compliance initiatives and training

An ability to multi-task which includes handling a variety of legal issues simultaneously and ability to thrive in a fast-paced environment

Attention to detail, strong organizational skills, a sense of passion to support Intercom's corporate initiatives and the versatility and confidence to take on challenges that are presented to you

High level of initiative, flexibility, and adaptability to meet a variety of challenges and priorities

Excellent interpersonal skills and a team-first approach

Positive attitude, good humor, high empathy, and composure in challenging situations

J.D. degree from an accredited law school and California or Illinois state bar licensed attorney (or ability to be registered as in-house counsel if licensed in another U.S. jurisdiction)