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Bolt Data · 5 months ago

Technical Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Bolt Data is a consulting firm focused on delivering innovative technology solutions primarily on the Salesforce platform. The Technical Architect will partner with clients and internal teams to design and implement scalable technology solutions, ensuring quality and alignment to architectural best practices while leading technical delivery across complex projects.

Artificial Intelligence (AI)Information TechnologyInternet of ThingsProfessional ServicesSaaSSoftware

Responsibilities

Establish effective working relationships with key client and project team stakeholders

Communicate and manage expectations regarding delivery updates, risks, issues, and opportunities with key stakeholders

Lead Requirements Gathering and Solution Design activities; influencing decisions regarding effectiveness, dependability, flexibility, scalability, supportability, and total cost of platforms and supporting technologies

Partner with Solution Architect to develop technical specifications for custom development and system integration requirements, including estimations for delivery time, cost, and resources

Develop detailed technical design documents that align to solution design specifications

Liaise between clients, project leads, and other delivery teams (including vendors) to communicate status, drive delivery performance, manage risks, and remove barriers

Lead technology design, configuration, and development activities, including database and environment migrations, across multiple projects; ensuring adherence to development standards, alignment to technical specifications, and delivery to agreed timelines

Document final solution and lead knowledge transition to client support team

Work with project team to develop and validate estimates to support any Change Orders

Contribute to estimating and SOW templates for future phases

Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed

Coach and mentor junior technical and functional team members

Qualification

Salesforce.com implementationsTechnical ArchitectureSystem integrationData integration toolsAPIsAPEXSoftware delivery lifecycleMentoringProject managementCollaborationCommunication

Required

8+ years of hands-on technical experience with Salesforce.com implementations with a minimum of 5 enterprise level technology projects

8+ years of experience in software implementations with one or more Customer Relationship Management Solution (such as Oracle, SalesForce.com, SAP, Siebel, or other CRM software). Configuration experience is a must

4+ years working within the Salesforce ecosystem as a Technical Architect

Expert level understanding of the Salesforce product suite, including Sales, Service, Marketing, Health, Government and/or Experience Clouds

Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

Familiarity with platform authentication patterns (SAML, SSO, OAuth)

Understanding of key design patterns and large data volume limitations and best practices

Understanding of data sharing and visibility considerations and how these play into platform architecture

Bachelor's degree in computer science and demonstrated experience in computer operations, system analysis, programming, project implementations and technical management

Field service experience; including customer service management and call center support

Demonstrated understanding of one or more industry-standard architecture frameworks (e.g., TOGAF, Zachman, DODAF, FEAF, Gartner/Meta, etc.)

Experience with configuring and developing the SFDC toolkit (e.g., Lightning Web Components, Visual force, Apex, S-controls, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)

Experience with key software development and integration technologies (e.g., APIs, APEX, Force.com, .Net, Java and JavaScript, XML, Web Services, HTML, SSO, data loaders, messaging, etc.)

Experience with RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, data migration, etc

Experience with system integrations, preferably involving Salesforce and MuleSoft

Ability to migrate configurations and code between environments using industry standard tools

Experience with software delivery lifecycle methodologies (e.g., Agile) and project management methodologies (e.g., PMBOK) with the ability to manage multiple projects to aggressive timelines

Understand SFS resource management, contractors, timesheets, operating hours, shifts, primary and secondary territory setup. inventory management (return, request & track)

Experience working independently and within a cross-functional and cross-vendor team environment; collaborating effectively, creating consensus, and driving outcomes

Support Bolt Data Sales activities

Support Bolt Data practice maturation and internal initiatives as required

Participate in Peer Reviews of colleague's solution designs

Mentoring more junior team members in business analysis, project management, and Salesforce.com best practices

Willingness to travel domestically and internationally with client and project team as needed