Mindfore Technologies ยท 5 months ago
Business Analyst (Need IA locals)
Des Moines, IA
Full-time
Hybrid
Mid, Senior Level
5+ years expMindfore Technologies is seeking a Business Analyst to support service management initiatives, ideally with experience in ITSM and familiarity with ITIL practices. The role involves supporting and documenting various business processes, gathering requirements, and collaborating with technical and business teams to ensure successful implementation of ITSM processes.
ConsultingCyber SecurityInformation Technology
Responsibilities
Work directly with the business and technical teams to gather and document requirements for various Iowa systems and programs
Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems
Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectives
Conducting research to obtain data, analyzing problems to advise and recommend solutions
Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
Working closely with all IT organizations and driving projects to successful completion
Qualification
Required
5 Years BA for Service Management, preferably knowledgeable and experienced in ITSM, ITILv4 preferred
5 Years Ability to effectively prioritize and execute tasks while under pressure
5 Years Ability to ensure that user expectations are met during the testing process
5 Years Ability to identify and analyze suitable opportunities for test automation
5 Years Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines
5 Years Create and execute test plan
5 Years Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
5 Years Azure DevOps (ADO), Atlassian's Jira, IBM's Rational Team Suite (RTC)
5 Years Business process definition, requirements definition, and development and support of integrated business applications
5 Years Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation
5 Years Demonstrate strong verbal and written communication skills
5 Years Knowledge of business process analysis, techniques, design, and development
5 Years Requirements and Use Case documentation
Preferred
ITILv4 certification preferred but not required
Company
Mindfore Technologies
Founded in 2016, Mindfore is a Professional IT consulting company dedicated to providing high-quality workforce solutions and expert consulting services.With a strong track record of success and a commitment to client satisfaction, we offer comprehensive solutions tailored to meet the unique needs of our clients.
11-50 employees
H1B Sponsorship
Mindfore Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (18)
2022 (15)
2021 (3)
Funding
Current Stage
Early StageLeadership Team
Laxman Bolineni
CEO
Company data provided by crunchbase