National Power · 5 months ago
PQR Inside Sales Engineer
Raleigh, NC
Full-time
Onsite
Mid, Senior Level
5+ years expNational Power is actively seeking an Inside Sales Engineer (ISE) for their Power Quality division. In this role, you will provide technical assistance and support to the sales team and customers regarding UPS solutions, ensuring excellent customer service and coordination with account managers.
Electronics
Responsibilities
Manage to incoming calls and emails from technically knowledgeable customers regarding formal and informal inquiries about UPS solutions
Collaborate with Outside Sales/Account Managers and Order Management specialists to provide superior continuity of support and service
Provide technical expertise on products and services for data center and mission-critical power applications, primarily uninterruptible power supplies (UPS)
Be an expert on major OEM UPS products
Review project inquiries and create sales quotes using Business Central (BC), Eaton Bid Manager, and other internal or vendor-supplied tools
Manage workflow, opportunities, and activity documentation in our ERP system, D365 CRM in conjunction with Account Managers
Assist with UPS system and battery charging to maintain physical inventory integrity in the Raleigh, NC warehouse
Support inventory management and operational tasks as needed
Coordinate non-concurrent service sales lead distribution processes
Qualification
Required
BS or AAS degree in electrical engineering technology or equivalent work experience
Five or more years of technical/applications engineering experience in the electrical equipment industry (power quality, generation, or distribution), with a strong preference for UPS experience
An understanding of various UPS applications and OEM product lines
Hands-on experience with electrical systems, particularly UPS or other power quality equipment
Strong customer focus with customer-facing experience required
Solid English communication skills
Proficiency in Microsoft Office Suite applications, particularly Excel and Word
Strong organizational and communication abilities
Ability to read and interpret technical specifications and electrical one-line drawings to create solution proposals
Benefits
Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Company
National Power
National Power is a generator maintenance company provides periodic maintenance or an emergency repairing.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Ridgemont Equity Partners
2023-10-25Private Equity
Leadership Team
Chris Hutter
Chief Executive Officer
Recent News
2023-10-27
2023-10-25
Company data provided by crunchbase