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SCIEX · 5 months ago

Senior Field Service Engineer - New York Tri-State - Remote

United States

Full-time

Remote

Senior Level

$42/hr - $46/hr

5+ years exp

Leica Microsystems, a Danaher operating company, is committed to innovating for tangible impact in life sciences, diagnostics, and biotechnology. The Senior Field Service Engineer is responsible for ensuring customer satisfaction through effective maintenance and support, advocating for customer needs, and performing regular preventive maintenance and upgrades. This role requires a blend of technical skills and customer service, with a focus on troubleshooting and problem resolution within a remote work arrangement covering the New York Tri-State area.

BiotechnologyManufacturingMedical DeviceProduct Design

H1B Sponsor Likely

Responsibilities

Customer satisfaction in all aspects of the job

Increased throughput

Decreased downtime

Regular Preventive Maintenance

Regular upgrades as deemed by Leica Microsystems technical staff

A clear advocate for the customer (internal and external)

A steward for the company

Qualification

Field Service ExperienceTroubleshooting SkillsMechanical EngineeringElectrical EngineeringDocumentation PracticesMicrosoft Office SuiteWindows NetworkingInventory Management

Required

associate's degree in mechanical, electrical, biological science or military equivalent

1 year of computer literate (Microsoft Office Suite, Windows base networking) as well as Good Documentation Practices (GDP)

Minimum 5 years of troubleshooting skills and ability to use documentation for the purposes of troubleshooting

Local travel is required for this role daily

Ability to travel overnight 40‐50% of the time

A valid passport or equivalent for travel into Europe

Ability to lift 50 pounds

Preferred

2 + years of prior field service experience in related field is preferred or military equivalent

Bachelor's degree in science discipline or type of engineering degree

Inventory Management, including but not limited to cycle counts updating car stock and returning aging inventory

Benefits

Paid time off

Medical/dental/vision insurance

401(k)

Company

SCIEX

Glassdoor3.3

SCIEX is a biotechnology company that sells mass spectrometers, capillary electrophoresis, and ion sources products.

Founded in 1970

Framingham, Massachusetts, USA

1001-5000 employees

http://www.sciex.com

H1B Sponsorship

SCIEX has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)