Wayne Subaru ยท 5 months ago
BDC Representative
Pompton Plains, NJ
Full-time
Onsite
New Grad, Entry LevelWayne Subaru is a dealership seeking a BDC Representative to be the first point of contact for consumers shopping online for vehicles. The role involves establishing rapport with potential buyers to facilitate trust and encourage them to visit the dealership.
Retail
Responsibilities
The BDC Representative will be the first point of contact for a consumer contacting Wayne Subaru when shopping online for a new or pre-owned Subaru
Contact is via the internet from multiple points of contact with us
The Digital Sales Specialist will be able to provide the prospect with enough information to build rapport with the potential buyer
Establishing this rapport will enable trust to be built between Wayne Subaru and the prospect, allowing for an appointment to be made in-order to have the prospect visit Wayne Subaru to physically see, touch, test-drive, and fall in love with the vehicle that will best fit their needs and desires
Customer Service Skills: Strong ability to communicate effectively with customers, understand their needs, and provide excellent service
Sales Experience: Experience in sales
CRM Software Proficiency: Ability to use Customer Relationship Management (CRM) software to manage leads, track customer interactions, and prioritize follow-ups
Communication Skills: Excellent verbal and written communication skills to engage with customers through phone calls, emails, and text messages
Time Management: Strong organizational skills to manage multiple leads and tasks efficiently, ensuring timely follow-ups and responses
Team Player: Ability to collaborate effectively with other dealership personnel (sales staff and managers) to ensure a seamless Wayne Subaru purchase experience
Positive attitude and genuinely like people
Be ready and eager to learn product line and always look to improve
Communicate effectively with customers and other Wayne Subaru team members
Consistent and professional appearance in keeping with Wayne Subaru required dress code
Qualification
Required
Customer Service Skills: Strong ability to communicate effectively with customers, understand their needs, and provide excellent service
Sales Experience: Experience in sales
CRM Software Proficiency: Ability to use Customer Relationship Management (CRM) software to manage leads, track customer interactions, and prioritize follow-ups
Communication Skills: Excellent verbal and written communication skills to engage with customers through phone calls, emails, and text messages
Time Management: Strong organizational skills to manage multiple leads and tasks efficiently, ensuring timely follow-ups and responses
Team Player: Ability to collaborate effectively with other dealership personnel (sales staff and managers) to ensure a seamless Wayne Subaru purchase experience
Positive attitude and genuinely like people
Be ready and eager to learn product line and always look to improve
Communicate effectively with customers and other Wayne Subaru team members
Consistent and professional appearance in keeping with Wayne Subaru required dress code
Benefits
Medical.
Dental.
Vision.
Life Insurance.
Paid Vacation.
Discounts on Products and Services.
Company
Wayne Subaru
Visit us and test drive a new Subaru or used car at Wayne Subaru. Our Subaru dealership always has a wide selection and low prices.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase