Accord Technologies Inc · 5 months ago
Senior Systems Business analyst - Public Assistance Programs (SME)
Jackson, MS
Full-time
Onsite
Senior Level, Lead/Staff
20+ years expAccord Technologies Inc is seeking a Senior Systems Business Analyst specializing in Public Assistance Programs to provide technical and functional leadership for systems supporting SNAP, TANF, Child Support, and Child Welfare. The role involves overseeing system specifications, managing the system lifecycle, and ensuring compliance with federal technical standards while advising on cloud migration and data analytics.
Information Technology & Services
Responsibilities
Serve as the primary authority on business processes for SNAP eligibility, TANF case management, child support enforcement, and child welfare interventions
Translate federal/state policies (e.g., FNS, ACF, Title IV-E) into functional system requirements
Define and maintain system specifications for legacy/mainframe (e.g., COBOL/CICS) and modern platforms (SaaS/PaaS)
Lead configuration of workflows, business rules, data integrations (APIs/EDI), and security protocols
Ensure systems meet FTI (Federal Tax Information) safeguards and CMS technical standards
Oversee SDLC for enhancements, patches, and upgrades (Agile/Waterfall)
Troubleshoot high-severity defects and performance bottlenecks (e.g., batch processing failures)
Audit systems for adherence to federal technical standards (e.g., SNAP EBT integrity, OCSE child support interfaces)
Advise on cloud migration (AWS/Azure), data analytics, and robotic process automation (RPA)
Qualification
Required
20+ years of hands-on experience designing, configuring, and optimizing mission-critical systems
Serve as the primary authority on business processes for SNAP eligibility, TANF case management, child support enforcement, and child welfare interventions
Translate federal/state policies (e.g., FNS, ACF, Title IV-E) into functional system requirements
Define and maintain system specifications for legacy/mainframe (e.g., COBOL/CICS) and modern platforms (SaaS/PaaS)
Lead configuration of workflows, business rules, data integrations (APIs/EDI), and security protocols
Ensure systems meet FTI (Federal Tax Information) safeguards and CMS technical standards
Oversee SDLC for enhancements, patches, and upgrades (Agile/Waterfall)
Troubleshoot high-severity defects and performance bottlenecks (e.g., batch processing failures)
Audit systems for adherence to federal technical standards (e.g., SNAP EBT integrity, OCSE child support interfaces)
Advise on cloud migration (AWS/Azure), data analytics, and robotic process automation (RPA)
20+ years designing/configuring systems for SNAP: Eligibility determination, EBT integration, benefit issuance
20+ years designing/configuring systems for TANF: Work requirement tracking, time-limited assistance
20+ years designing/configuring systems for Child Support: Income withholding, interstate case processing
20+ years designing/configuring systems for Child Welfare: Foster care placement, SACWIS/CWIS compliance
Mastery of federal/state program rules (e.g., Mississippi's TANF time limits, SNAP waivers)
Platforms: Tibco, Oracle Cúram, Salesforce Health Cloud, or equivalent; mainframe (z/OS, DB2)
Expert ability to bridge technical teams and non-technical stakeholders
Crisis management during system outages
Preferred
20+ years with 10+ years in Mississippi government systems (e.g., MAGIC/MACS, MISSIS)
Certifications: PMP, AWS/Azure Solutions Architect, Oracle Cúram
Experience with Mississippi's MMIS or Medicaid eligibility systems
Integration: API/EDI development (X12, JSON), ETL tools (Informatica)
Data: SQL, data modeling, FTI encryption standards
Operations: DevOps pipelines, disaster recovery planning
Company
Accord Technologies Inc
We are one of the pioneers in Information technology consulting and staffing industry.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase