Padmore Global Connections ยท 5 months ago
IT Trainer/Content Developer
Atlanta, Georgia, United States
Full-time
Hybrid
Mid Level
$30.10/hr - $30.10/hrPadmore Global Connections is seeking an IT Trainer/Content Developer for the Georgia Department of Transportation (GDOT). The role involves conducting IT application training classes, developing training content, and collaborating with GDOT staff to identify training needs and improve delivery of IT training programs.
Information Technology & Services
Responsibilities
Adheres to the priorities, procedures, objectives, and guidance of their GDOT Team Leader and IT management
Keeps Team Lead fully informed of work schedule, technical issues/risks, or any travel or accommodation concerns. Proactively communicates and takes steps with Team Leader and IT management to mitigate any issues/risks
Learns and maintains knowledge of GDOT IT applications to a level sufficient to effectively teach and guide learners in its use and operation
Maintains, coordinates, and communicates training schedules/course offerings with end users and stakeholders
Ensures training environments and data are ready prior to training classes
Conducts virtual classroom training, on-site classroom, and webinars/user group sessions
Establishes effective relationships throughout the organization, both within IT, Human Resources, and across business units/customers/stakeholders to identify/address gaps in user training and solicit class enrollment
Reserves conference rooms/equipment, confirms enrollments before travel, makes appropriate travel arrangements, and travels safely
Conducts online training using Microsoft Teams and on-premise training in conference rooms/computer labs
Provides an engaging, interactive, and positive learning experience to learners
Maintains professionalism and order within the classroom to complete course objectives
Completes enrollments, course attendance/completions, and assigns appropriate scoring/grades within the LMS. Sends out surveys
Ensures correct recordkeeping within the LMS, timekeeping/work activity reporting, and performance indicator reporting
Ensures travel expenses, taxes, and forms are correct on billing statements, etc. Submits expense reports through appropriate systems and within expected timeframes. Complies with travel policies and reimbursement procedures
Reviews and updates training materials and documentation
Produces effective training content suitable to course audience. Publishes course materials as needed
Participates in IT projects. Provides user training support with IT product user acceptance testing, initial rollouts, and ongoing production operation
Able to adapt/respond in a dynamic, fast-paced, customer-focused IT environment
Qualification
Required
Ability to travel to District and Area Office locations in District 1 (Gainesville), District 2 (Tennille, GA), District 3 (Thomaston GA), and/or District 6 (Cartersville)
Experience delivering IT training to adult learners
Ability to develop training content using Microsoft Word, Microsoft PowerPoint, TechSmith Camtasia, Adobe Captivate, and/or Articulate 360/Storyline
Experience with Oracle/Workday Learning Management System
Ability to compile information to create PowerPoint presentations, IT Trainer Guides, Quick Reference Guides, User Manuals, Storyboards, Videos, and/or Computer Based Training
Experience conducting virtual classroom training, on-site classroom, and webinars/user group sessions
Ability to maintain knowledge of GDOT IT applications to effectively teach and guide learners
Ability to establish effective relationships throughout the organization
Ability to conduct recordkeeping for tracking time/activities, timecards, performance indicators, and ensure submitted data is accurate
Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment
Ability to maintain a valid driver license and be capable of driving/operating a car
Ability to stand, stoop, kneel, lift, etc. to setup training rooms, transport course materials
Preferred
Experience working in a hybrid work schedule
Experience with customer service in an IT environment
Experience in planning and organizing training schedules and travel arrangements
Benefits
GDOT will reimburse authorized travel expense lodging and meals.
GDOT will reimburse authorized travel use of a personal vehicle.
The Department has 13 holidays.
A GDOT cell phone and laptop will be provided.
Company
Padmore Global Connections
Padmore Global Connections LLC (PGC) is a premier provider of cutting-edge technology and project management solutions with locations in North Brunswick NJ, Medford MA, Herndon VA and Monroe NC.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Eric Ayim, B. Acc., PMP
CFO & Co-Founder
Company data provided by crunchbase