The Wilkinson Firm ยท 5 months ago
Operations Coordinator (Mental & Behavioral Health)
Greenville, North Carolina, United States
Full-time
Onsite
Entry, Mid Level
$50K/yr - $55K/yr
2+ years expThe Wilkinson Firm is a mission-focused behavioral health provider seeking a full-time Operations Coordinator to support daily operations and program flow across multiple clinical and administrative teams. This role ensures that behind-the-scenes systems run smoothly, allowing clinicians and leadership to focus on care.
Human Resources
Responsibilities
Oversee daily scheduling, coordination of staff coverage, and support for multiple behavioral health programs
Maintain documentation, licensure, and training logs across departments
Partner with clinical leadership to prepare for audits, site visits, and quality reviews
Track onboarding timelines, program KPIs, and operational metrics
Assist with administrative duties including timekeeping verification, client flow planning, and meeting prep
Ensure cross-departmental communication remains timely, clear, and effective
Act as a liaison between HR, clinical, administrative, and compliance teams
Qualification
Required
24 years of experience in operations, program coordination, or healthcare administration
Demonstrated ability to manage multiple priorities and organize information clearly
Tech-savvy with strong Excel/Google Sheets, task tracking, and file management skills
Excellent verbal and written communication
Comfortable with a fast-paced, mission-driven environment supporting Medicaid services
Preferred
Previous experience in a behavioral health or nonprofit setting is strongly preferred
Benefits
Medical, dental, and vision insurance through major carriers (e.g., BlueCross BlueShield, MetLife, Superior Vision)
Company-paid life insurance and access to disability, hospital cash, and critical illness plans
PTO accrual begins on Day 1, available for use after 90 days
10 paid holidays per year, plus bereavement leave
Access to Relias training for CEUs and professional development
Monthly employee events and formal employee recognition programs
Company
The Wilkinson Firm
๐ Empowering Mental and Behavioral Health Organizations with Tailored HR Solutions ๐ At ๐๐ก๐ ๐๐ข๐ฅ๐ค๐ข๐ง๐ฌ๐จ๐ง ๐
๐ข๐ซ๐ฆ, we specialize in providing comprehensive human resource services specifically designed for the mental and behavioral health sector.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase