Director of Sales and Customer Experience jobs in United States
cer-icon
Apply on Employer Site
company-logo

Industry · 5 months ago

Director of Sales and Customer Experience

Lindora is a wellness clinic dedicated to helping individuals reclaim their health and confidence through medically guided programs. They are seeking a Director of Sales & Client Experience to lead sales operations, manage a team of wellness consultants, and drive client engagement through effective outreach and community building.

HospitalityInternetProfessional NetworkingRecruitingSaaSService Industry

Responsibilities

Personally close memberships and wellness programs, converting interest into commitment through high-volume outreach, compelling storytelling, and personalized solutions
Make 50+ cold and warm calls daily to drive conversions, follow up with leads, and re-engage former clients
Build and manage local lead generation campaigns beyond paid ads-think community events, partnerships, and grassroots marketing
Lead the team in creating meaningful, emotionally intelligent conversations-especially with clients who are frustrated, vulnerable, or skeptical
Welcome walk-ins and guide them through thoughtful tours that inspire confidence in the Lindora approach
Train your team on how to smile through the phone and tell stories that connect on a human level
Design processes that ensure each client feels seen, supported, and celebrated
Manage daily KPIs, team performance, and service consistency
Build relationships with local businesses, gyms, and wellness leaders to grow brand presence and referrals
Develop a community calendar of events to foster trust, brand awareness, and long-term loyalty

Qualification

Sales leadershipClient experience managementHigh-ticket service closingCommunity engagementEmpathyCommunicationOrganizational skillsStorytelling

Required

3+ years of experience in sales leadership or client experience management, ideally in wellness, fitness, or service-driven retail
Proven ability to close high-ticket services and coach others to do the same
A natural storyteller who builds trust fast and can inspire action without pressure
Strong communication and organizational skills, with a passion for service that matches your drive for results
Willingness to work full-time, including Saturdays

Preferred

Personal connection to health, wellness, or transformation is a big plus

Benefits

Competitive Compensation: $70,000 base + performance-based commission (earn up to $82,000+ annually)
Real Impact: Be a catalyst for change in peoples lives every day.
Career Growth: Join a fast-growing company with room to rise.
Wellness-First Culture: Work in a purpose-driven, compassionate environment that values both results and relationships.

Company

Industry

twittertwittertwitter
company-logo
Industry is a professional network and hiring solution for the service and hospitality industry.

Funding

Current Stage
Early Stage
Total Funding
$2.5M
2016-10-24Seed· $2.3M
2015-09-21Angel· $0.2M

Leadership Team

leader-logo
Matt Cecil
Chief Executive Officer
linkedin
leader-logo
Errol Asuncion
Founder & Chief Industry Officer
linkedin
Company data provided by crunchbase