Padmore Global Connections · 5 months ago
Compliance Officer
Padmore Global Connections is seeking a Compliance Officer for a temporary assignment of approximately 4 months. The role involves analyzing complaints, advising complainants, and documenting actions in the OnBase system while providing excellent customer service.
Information Technology & Services
Responsibilities
Contact constituents/complainants to discuss the details of the complaints that are filed
Read state statute and compare with complaints to analyze the issue
Communicating with the public, so good customer service skills are a MUST
Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason
Provide any resources or referrals, as appropriate
Send a written correspondence to the complainant once approved by the supervisor
Close the case out by adding the appropriate codes/activities/statues in Versa
Document the actions in the OnBase system
Qualification
Required
Communicate verbally and in writing appropriately
Read and interpret Florida statutes
Previous experience working with the public in a professional work environment
Exceptional organizational skills
Commit to the project timeline
Company
Padmore Global Connections
Padmore Global Connections LLC (PGC) is a premier provider of cutting-edge technology and project management solutions with locations in North Brunswick NJ, Medford MA, Herndon VA and Monroe NC.