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Food Lion · 2 days ago

Assistant Mobile Grocery Manager - 2215

Charlotte, NC

Full-time

Onsite

Mid Level

Food Lion is a grocery store chain, and they are seeking an Assistant Mobile Grocery Manager to support the Mobile Center Store (Grocery) Manager. The role involves managing the Mobile Grocery Team, providing quality customer service, and ensuring compliance with company policies and safety guidelines.

Retail

Responsibilities

Manage the Mobile Grocery Team in the absence of the Mobile Grocery Manager, including supervising the performance of all duties and responsibilities of all Mobile Grocery associates, providing ongoing performance management, training, and labor management

Assist the Center Store (Grocery) Manager as necessary to hire, train, and maintain an efficient, productive, and qualified stock crew

In the absence of the Mobile Grocery Manager, ensure Mobile Grocery Team's schedules are written to provide extraordinary customer service at all times and adequate coverage for grocery stocking activities

Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture

Provide recognition of accomplishments and offer coaching when necessary

Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation

Assist Mobile Grocery Manager and Mobile Grocery Associates in stocking merchandise to the shelf in accordance with policies and guidelines

Smile and role model an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers

Courteous and helpful to other associates

Support the achievement of budgeted financial and operating results

Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS)

Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses

Ensure that all advertising and sales promotion materials applicable to the Grocery Department are properly utilized

Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

Understand and follow Food Safety and Workplace Safety guidelines and procedures

Perform duties that ensure department appearance, quality, workplace safety, and food safety are consistently maintained

Observe and correct all unsafe conditions that could cause associate or customer accidents

Ensure compliance with local, state and federal regulations

Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Place only saleable merchandise on the shelves

Maintain shelf allocations as indicated by the item tags

Ensure that stocking, conditioning and displaying of merchandise is done in accordance with policies and guidelines

Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance

Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines

Perform all other duties as assigned

Qualification

Customer serviceTeam managementStore operationsProblem-solvingWillingness to learnInterpersonal skillsOrganizational skillsCommunication skills

Required

High school graduate or equivalent preferred

Excellent interpersonal, organizational, communication and customer service skills

Ability and willingness to learn multiple tasks and technical requirements of the job

Ability to use technical information to solve problems

Must meet minimum age requirements to perform specific job functions

Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Ability to lead and manage a team

Ability to use computers and other communication systems required to perform job functions

Perform repetitive hand and arm motions

Ability to push or pull up to 2000 pounds using a pallet jack

Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

Pull or push up to 75 lbs. on occasion

Stand 100% of the time, frequently walking short distances

Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

Meet established volume activity standards for the position

Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Have sufficient visual ability to check ID cards, checks, invoices and other written documents