NEOGOV · 5 months ago
Specialist, Financial Aid (Level 1) (Columbia)
Columbia, MO
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $36K/yrNEOGOV is seeking a Specialist in Financial Aid to join Moberly Area Community College. The primary responsibilities of this position include advising students and families on financial aid options and processing applications in accordance with regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Advise and assist students with financial aid applications and other issues and concerns as they arise. Financial aid programs include, but are not limited to: Federal Pell Grant, Federal Student Loans, Missouri A+ Scholarship, Access Missouri Grant, MACC scholarships, etc
Coordinate and award financial aid programs to eligible recipients by applying knowledge of federal regulations, institutional policies and procedures, and professional judgement
Review financial aid applications, inform students of missing information (i.e. academic transcripts, tax documents, etc); correspond with students if they are not eligible for financial aid programs and assist them to resolve issues, when possible; review enrollment and degree audits to determine course eligibility for financial aid programs
Collect, inspect, and process documentation required for 'Verification' of a student’s financial aid application (FAFSA) in accordance with federal regulations and IRS publications
Calculate financial aid program eligibility and enter awards into various computer systems
Conduct college planning/financial aid informational presentations to special groups, when needed
Refer students to proper personnel for special services
Collaborate with academic advisors and other Student Affairs staff concerning admissions, student enrollment, and other various services, as needed
Collaborate with LARC staff to promote tutoring services
Discuss tuition rates, payment deadlines, payment plan options, late registration fee, and refund policy
Discuss withdraw procedures and consequences to various aid programs, Satisfactory Academic Progress guidelines, and Return of Title IV aid policy
Assist instructors with class presentations involving financial aid and financial literacy topics
Assist in the management of due dates for various federal and state reports, surveys, etc
Computer data entry and other related duties as assigned
Perform other duties as assigned
Qualification
Required
Bachelor's Degree or commensurate experience
Excellent verbal, written, and interpersonal communication skills
Organizational skills
Problem-solving skills
Critical thinking skills
Detail-oriented
Ability to multi-task and work under pressure
Maintain confidentiality
Maintain accurate and complete records
Meet deadlines
Complete projects accurately and on a timely basis
Present a professional image in all telephone and personal contacts
Computer skills
Preferred
Knowledge of federal and state student financial aid programs (however training will be provided)
Benefits
Membership in the Public Education Employee Retirement System of Missouri (PEERS)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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