CACI International Inc · 5 months ago
Software Asset Management SME
United States
Full-time
Remote
Senior Level, Lead/Staff
$74K/yr - $155K/yr
10+ years expCACI International Inc is seeking a highly motivated and experienced Software Asset Management SME to support the Department of the Air Force's Enterprise IT as a Service program. The role involves leading a team in the design, development, and implementation of software asset management capabilities, with a strong emphasis on leveraging ServiceNow while ensuring compliance with government policies and industry best practices.
Information TechnologyService IndustrySoftware
No H1B
Security Clearance Required
Responsibilities
Serve as the primary subject matter expert on all aspects of software asset management, providing guidance and support to internal teams and stakeholders
Maintain a comprehensive understanding of software asset lifecycle processes, from acquisition and deployment to maintenance, retirement, and disposal
Stay current on industry trends, best practices, and emerging technologies related to hardware asset management
Lead and mentor a team of Business Analysts and Developers, providing guidance and support in the design, development, and implementation of asset management solutions within ServiceNow
Assign tasks, set priorities, and monitor team performance to ensure project goals are met
Participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
Foster a collaborative and innovative team environment
Conduct performance reviews and provide ongoing feedback to team members
Lead the design, configuration, and implementation of software asset management solutions within *ServiceNow* using Agile methodologies
Collaborate with Business Analysts to gather and document business requirements, ensuring they are translated into effective ServiceNow configurations
Work with Developers to customize ServiceNow applications and integrations to meet specific business needs
Oversee the testing and deployment of new ServiceNow asset management solutions and updates
Ensure data integrity and accuracy within ServiceNow's CMDB (Configuration Management Database) and related modules
Collaborate with the Software Service Delivery Manager to ensure alignment between asset management processes and service delivery operations
Work with the Business Process Consultant to analyze existing software asset management processes, identify areas for improvement, and implement optimized workflows within ServiceNow
Identify and implement opportunities to improve software asset management processes and workflows within the ServiceNow platform
Develop and maintain documentation for asset management processes and procedures
Conduct regular audits of software asset data to ensure accuracy and compliance
Develop and maintain key performance indicators (KPIs) to track the effectiveness of asset management programs
Build and maintain strong relationships with key stakeholders across the organization, including IT, Procurement, as well as the Software Service Delivery Manager and Business Process Consultant
Communicate effectively with stakeholders to provide updates on asset management initiatives and address any concerns
Partner with stakeholders to develop and implement asset management policies and procedures
Qualification
Required
10+ Years of relevant experience (Bachelor's Degree in applicable field may be substituted for 5 years of experience)
7 + years of experience in software asset management
Proven experience leading and managing a team
Extensive experience with ServiceNow, including configuration, customization, and integration, within an Agile development environment
Strong understanding of ITIL principles and best practices
Experience with data analysis and reporting
Experience working in an Agile development environment using methodologies such as Scrum or Kanban
Deep subject matter expertise in software asset management
Expertise in ServiceNow Asset Management modules (e.g., HAM, SAM, CMDB)
Strong leadership and team management skills
Excellent communication and interpersonal skills
Analytical and problem-solving skills
Project management skills
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Strong understanding of Agile principles and methodologies (e.g., Scrum, Kanban)
Preferred
ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist - ITAM)
Agile certifications (e.g., Certified ScrumMaster (CSM), Professional Scrum Master (PSM), AgilePM)
Experience integrating ServiceNow with other enterprise systems
Experience in [Specific Industry your company operates in]
Familiarity with IT Service Management (ITSM) principles
Experience working with Service Delivery teams and business process improvement methodologies
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI International Inc
At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-05-21Post Ipo Debt· $1B
2003-01-10IPO
Leadership Team
John Mengucci
President & CEO
Darryl W Burke
Senior Vice President / Air Force Client Executive
Recent News
2026-01-22
2026-01-22
Company data provided by crunchbase