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Flex · 5 months ago

Director of Product Design

New York, New York, United States

Full-time

Hybrid

Lead/Staff, Director/Executive

$231K/yr - $253K/yr

5+ years exp

Flex is a growth-stage FinTech company based in NYC focused on revolutionizing the rent payment experience. As the Director of Product Design, you will lead the design team and strategy, ensuring exceptional user experiences while collaborating with cross-functional teams to drive product growth and retention.

AppsBillingFinancial ServicesFinTechSoftware

H1B Sponsor Likely

Responsibilities

Own and lead the design team and strategy for our core rent products

Shape and drive a vision for the consumer experience

Align and connect multiple teams to deliver on that vision and achieve business goals

Facilitate and lead your team to explore and refine their solutions for critical projects

Set a a high standard for quality across everything your team does, from designing concepts to core features to contributions made to evolve our Design System, Ultraviolet

Collaborate with other design leaders to ensure alignment and consistency across all teams working on the consumer experience

Influence design and product decisions by staying in touch with how the design industry and UX trends are evolving

Test folding AI into both your team workflows and our UX strategy to build for the future

Invest in the growth and development of both your direct reports and the design team at large through operational excellence

Constantly reinforce our Flex principles and culture through your own behaviors and actions

Qualification

Product design leadershipConsumer-facing product designDesign system managementUX trends awarenessTeam managementCustomer-centered strategyPassion for financial productsPortfolio of workCommunicationSelf-starter

Required

5+ years of experience as a senior or staff product designer and 4+ years managing a team of designers

Extensive experience designing and shipping consumer-facing native digital products, ideally in-house (not as a consultant or at an agency)

Exposure to and understanding of what it takes to build and maintain a scaled, mature design system

Excellent communication skills. Ability to understand complex technical and product challenges and translate them into compelling, clear design challenges for your team to tackle

Ability to use both qualitative and quantitative insights to develop and guide your team toward a customer-centered strategy

Ability to give direction throughout each stage of the design process, from research to concepting to refinement and prototyping

Demonstrated aptitude for getting things done to make your team successful – wearing several different hats when necessary

Comfort with ambiguous problems

Motivation to be a self-starter

Passion for financial products and improving people's financial lives

A portfolio of work detailing your contributions to shipped solutions

Preferred

Experience designing and building Fintech products

Benefits

100% company-paid medical, dental, and vision

401(k) + company equity

Unlimited paid time off + 13 company paid holidays

Parental leave

Flex Cares Program: Non-profit company match + pet adoption coverage

Free Flex subscription

Company

Flex

Glassdoor3.9

Flex enables people to pay rent bills on a schedule that fits their personal finances.

Founded in 2019

New York, New York, USA

201-500 employees

https://getflex.com

H1B Sponsorship

Flex has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)