CGS Federal (Contact Government Services) ยท 5 months ago
Senior Systems Analyst
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $120K/yr
5+ years expContact Government Services, LLC is seeking a Senior Systems Analyst to support a technical support initiative for a large Federal agency. The role involves developing and managing workflow processes, consulting with stakeholders to determine system requirements, and ensuring the successful completion of projects while maintaining quality control.
ConsultingInformation TechnologyLegalProfessional ServicesProject ManagementSoftware
Responsibilities
Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy
Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager
Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs
Based on information gathered from such consultations, determines system and project requirements
Based on the definition of system requirements, design the entire system to meet those requirements
On smaller projects, may perform the entire range of technical support, including program validations and testing, etc
Performs systems evaluations
Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations
Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders
Reports on contract and task order progress
Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements
Ensures successful completion of work, timeliness of deliverables, and quality control
Prepares system/technical documentation
Works under the configuration management plan
Performs and supervises the technical aspects of the tasks
Organizes and conducts user training sessions on systems developed
Prepares training material and training manuals on systems developed
Qualification
Required
Significant Relativity experience including the creation of ARMs (Archive/Restore/Move)
Must be able to create and refine Relativity ARM workflows and standard operating procedures
Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience
Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications
Experience in a litigation support environment is extremely helpful
Excellent oral and written communication skills are required
The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs
Preferred
Supervisory experience is very strongly preferred
Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Company
CGS Federal (Contact Government Services)
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Miller
Partner, President of Operations
Brian York
Partner, President of Strategy
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