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Independence Blue Cross · 5 months ago

Senior Billing Analyst

Philadelphia, Pennsylvania

Full-time

Onsite

Mid, Senior Level

3+ years exp

Independence Blue Cross is a healthcare organization seeking a Senior Billing Analyst to oversee a portfolio of top self-funded clients. The role involves managing customer invoices, accounts receivable reconciliations, and ensuring timely billing while communicating effectively with both technical and business professionals.

Health CareHealth InsuranceInsuranceMedical

Responsibilities

Overseeing a portfolio of Top Self-Funded clients. The requirements will be to handle the detailed preparation of Self-Funded customer invoices, customer setup, accounts receivable reconciliations, and aging results. The Senior Billing Analysts are also responsible for customer related projects involving customer inquiries, collections, audits, reconciliations and settlements. This position will work closely with the clients

Responsible for performing the invoicing, reconciling and maintenance of self-funded customer accounts. Will gather the receivable facts and report to the lead. Will input A/R comments for their clients

Will prepare the results of the Settlements/Reconciliations

Will develop as needed Ad Hoc reports. Will ensure that payments are properly allocated/applied

Ensuring that the weekly and monthly bills are sent out on a timely basis. Will ensure the accuracy of the bills. Will have some interaction with the clients

Will follow key internal controls and supporting testing work by internal and external audits. Escalate setup and billing issues to appropriate levels of management. Document specific customer issues. Ex: over/under payments, setup issues, etc

Reconcile billed amounts to billing control totals to ensure G/L balancing of billable medical experience. Communicate variances to accounting and / or respond to questions from accounting

Responsible for ensuring the assigned portfolio of customer accounts are maintained and reconciled on a weekly and monthly basis

Assist the Lead with the self-funded billing department and IBC interests in meetings with both internal and external customers. Internal customer meetings will include corporate & departmental projects as well as customer specific discussions where business solutions and project requirements are developed. External discussions with customers require knowledge of the billing processes and outputs, the customers’ perspective and political savvy

Training the new staff members. As part of the on boarding process will assist the supervisor in training various job functions

Handles complex customer accounts