Metronome · 1 day ago
Head of Infrastructure
United States
Full-time
Remote
Director/Executive
$220K/yr - $275K/yr
8+ years expMetronome is a leading usage-based billing platform designed for modern software companies, enabling them to launch products quickly and streamline finance workflows. The Head of Infrastructure will lead a team of engineers to ensure the reliability, scalability, and operational excellence of Metronome's infrastructure, supporting exponential customer growth and maintaining enterprise-grade performance.
BillingEnterprise SoftwareSaaSSoftware
Responsibilities
Lead and grow a team of 15+ infrastructure engineers, managing both engineering managers and senior individual contributors while providing mentorship, career development, and technical guidance across multiple teams
Build and scale the infrastructure organization structure, defining team responsibilities, establishing clear ownership boundaries, and ensuring effective coordination between infrastructure teams and product engineering groups
Own the technical roadmap for Metronome's infrastructure layer as we scale to support larger scale and evolve from commodity solutions to specialized streaming infrastructure
Partner with engineering leadership to balance infrastructure investments with product development needs, serving as an enabler for product engineering teams
Own the end-to-end reliability and performance of real-time systems that process billions of events and millions of invoices with enterprise-grade uptime, latency and correctness requirements
Maintain and enhance comprehensive monitoring, alerting, and observability across all infrastructure services
Lead incident response and post-mortem processes, ensuring systematic improvements to prevent recurrence and drive operational excellence practices
Architect infrastructure solutions that support exponential customer growth and increasingly complex technical requirements
Foster a culture of operational excellence where engineers take ownership of system reliability and customer experience
Drive hiring and team scaling as infrastructure demands grow with business expansion
Own critical infrastructure: Lead the technical systems that power the entirety of the Metronome platform ensuring reliability and performance at scale
Build a world-class infrastructure organization: Develop and scale a high-performing team that sets the standard for operational excellence
Enable massive business growth: Architect and maintain the infrastructure foundation that allows Metronome to support significantly larger customers and more complex billing scenarios
Create competitive advantages: Drive the evolution toward purpose-built systems that differentiate Metronome in the market
Drive customer confidence: Ensure the technical reliability that enables customers to trust Metronome with their most critical business operations
Shape infrastructure excellence: Influence how modern billing infrastructure is built and operated, with autonomy to implement cutting-edge approaches
Qualification
Required
8+ years of infrastructure engineering experience including managing engineering managers and driving cross-organizational initiatives
Track record building and scaling engineering teams including hiring, mentoring, and creating processes that support rapid organizational growth
Proven track record scaling critical infrastructure at high-growth companies
Deep expertise in modern infrastructure technologies including streaming data platforms, distributed systems architecture, cloud platforms, observability stacks, and infrastructure-as-code
Strong operational excellence background including SLI/SLO frameworks, incident management, capacity planning, and proactive monitoring systems
Experience partnering with product engineering teams as an enabler, balancing infrastructure needs with product velocity and business requirements
Excellent communication and technical judgment with experience presenting technical concepts to stakeholders and deep understanding of how infrastructure decisions impact performance, productivity, and business outcomes
Benefits
Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
Culture where personal growth is highly valued
Company
Metronome
Metronome is a usage-based billing platform that helps companies to implement new business models and launch products faster.
51-200 employees
H1B Sponsorship
Metronome has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (2)
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
$128MKey Investors
New Enterprise AssociatesAndreessen HorowitzGeneral Catalyst
2025-12-02Acquired
2025-02-25Series C· $50M
2024-01-31Series B· $43M
Leadership Team
Scott Woody
CEO
Recent News
FX News Group
2026-01-16
2026-01-16
General Catalyst
2026-01-14
Company data provided by crunchbase